Contact us
Back to Top
otasuke FAQ
For New Users
 What do I need to create screen data for the GP3000 series?
 GP-Pro EX License
 Operating enviroment for GP-Pro EX
 How can I create screens and logic programs?
 Are screen creation data and logic program data saved in different files?
 What are the differences between the LT3000 series and the GP3000 series (Control Class)?
 Required operating systems for application installation
 How to upgrade GP-Pro EX Limited Edition to a fully functional version.
Memory Loader
 Screen Data Transfer from CF Card failed.
 I would like to transfer the screen data from CF Card to GP.
 Can I use CF Card on the market?
Video Module Unit
 Is it possible to capture video from a video camera and save it as a still image?
 Is it possible to display the touch panel screen on another display?
 When using the VM unit, how many video images can be displayed at the same time?
 Is it possible to display PC screen on the GP display?
 What are the differences between video display using a VM unit and video display on the GP units equipped with an interface on video input?
 When the images are displayed by using Video Input of VM Unit, how many frames are displayed per second?
 I want to display the video camera images.
 I want to display an image of a video camera, but part of the image is missing.
 I am trying to display the image of Video Camera by Video Input, but the image is not displayed.
 The display position of RGB input images or JPG images are misaligned.
 The fixing pin cannot be canceled.
 The max. number of parts that can be placed on one screen
 Wish to change the Screen Number and the Screen Comment (Title).
 I want to reduce the size of the operation state bar.
 I want to change the screen size when changing the setting of the model type.
 I cannot enlarge/reduce the screen even by using the [Convert Resolution] function.
 I want to serch/replace parts addresses, labels, and comments.
 I want to confirm the states of parts on the base screen at one time.
 I want to show the part IDs and addresses placed on the screen.
 I want to display numbers on a Data Display graphically.
 I want to specify the path of the folder to be displayed when the File Manager starts up.
 I want to change addresses of selected parts at once.
 How can I check the Parts Picture ID (the number for the part shape)?
 I want to place a part quickly by selecting from many of parts in the GP-Pro EX's parts library.
 I want to place switches and lamps at even intervals.
 I want to export/import the Text screen.
 The result is not displayed after error check.
 I want to copy text screens from another project without overwriting data in the copy-to project.
 Can I convert texts registered as direct texts in a project file into the text table?
 A message "In the generation, fonts were substituted for image fonts set up with unavailable fonts" appears after converting with the Text Table Converter.
 At the time of conversion from GP-PRO/PBIII to GP-Pro EX, what do you have to modify?
 How to import GP-PRO/PBIII for Windows library files (*.cpw) to GP-Pro EX
 How can I import the mark library file (*.mrk) created with GP-PRO/PBIII for Windows into GP-Pro EX?
Project Comparison Tool
 Can I compare two project files?
 I want to check the display operation on the PC.
 What features are not supported in Simulation?
Device Monitor
 I want to monitor the values of device addresses.
 Which models support the device monitor?
 Which device/PLC can I use the device monitor with?
Ladder Monitor
 Which models support the ladder monitor?
 Connection devices that the Ladder Monitor is available with and versions of the programming tools
 I want to monitor the PLC ladder on the GP screen.
 What is the Ladder Monitor?
 Is there any functional differences from the ladder monitor of GP-PRO/PBIII?
 I can not open the screen.
 I can not save the screen on the editor.
 I can not save the project file.
 I can not input the address.
 The error message [Cannot set due to setting range limitation.] is displayed when creating a new screen.
 The error message [The no. of addresses exceeds the limit.] is displayed.
 The error message [ The no. of parts of Base Screen [1:Untitled] exceeds the limit.] is displayed.
 On the Offline screen [The settings of the IP Address and the Subnet Mask are incorrect.] appears.
 The GP unit displays an error message [There are features unsupported by this model. Please check the settings then transfer the project again.]
 I want to edit alarm data in Excel file.
 I want to copy alarm setups to another project file.
 I want to store alarm messages in SD card, CF card or USB storage device.
 I want to register more than 2048 alarms messages. (Alarm Expansion).
 Which models support Alarm Expansion?
 I want to monitor one message in more than two devices.
 I want to switch between two or more blocks on one Alarm part.
 I want to set polling cycle times for each block of alarm messages.
 Is it possible to display an alarm message in more than 2 lines?
 How many lines and characters can I enter per an alarm message when I set "Multiple Line Display" on the Alarm part settings?
 How many alarms can I display on one Alarm part when I set "multiple Line Display" on the Alarm part settings?
 Can I specify the number of message lines to each message of an Alarm part?
 Does the number of alarm histories that can be saved vary if I set the Multiple Line Display feature?
 Can I use the multilanguage feature of the Text Table when I specify the Multiple Line Display?
 Alarm messages are not displayed in multiple lines when printing or outputting to the CSV file.
 The CSV Display doesn't properly show the CSV file with the Alarm Message Multiple Line Display feature set.
 Is it possible to display a unit name in multiple lines?
 Restrictions on Alarm Message Multiple Line Display
 When outputting alarm history or sampling data in a CSV format, can a date format I prefer be selected?
 When using Text Table for alarm messages, is it possible to edit messages in spread sheet software such as Microsoft Excel?
Data Sampling
 When outputting alarm history or sampling data in a CSV format, can a date format I prefer be selected?
 Can I show and hide line charts (channels) that are displayed on the Historical Trend Graph?
 Can I show auxiliary lines on the Historical Trend Graph?
 Can I scale the Historical Trend Graph?
 Can I change the time cycle of the Historical Trend Graph?
 Can I place nomalized data on a graph and compare it with actual data?
 The error message [The selected Device/PLC is unavailable for conversion. Change the Device/PLC before conversion.] is displayed.
 The error message [Cannot read the source Device/PLC file.] is displayed.
 The error message [The selected model is unavailble for conversion. Change the model.] is displayed.
 The error message [Cannot read the model information file.] is displayed.
 I want to use project files created in the software for DOS (10 Series, 30 Series, etc) with the GP3000 series.
GP3000 Monochrome
 How to display the AGP-3500T/AST-3501C screens in monochrome like the GP477R.
System Setting Window
 The connection device driver cannot be deleted.
System Data Area
 The screen is displayed darkly.
 The message [Has not passed Windows Logo testing] is displayed while installing the USB transfer cable driver.
 I can not transfer the screen data by USB transfer cable.
 What's [PASV] at the time of Ethernet Transfer?
 How to check a screen volume for transfer
 I would like to maintain GP from the remote place.
 I cannot transfer the screen data by using Modem.
 No settings (not allowed to receive data) of [GP-PRO/PBIII Settings] is possible?
 I want to transfer project files using a CF card, SD card or an USB storage.
 Can I use the start up data created for a SD card/CF card on an USB storage?
 Error Messages when Creating Memory Loader Start Up Data
 Errors when transferring
 I can't transfer a project file to my new GP with a USB flash drive.
 What is Animation?
 Which models support the Animation feature?
 Supporting objects
 Show/hide objects
 Move objects to show changes in condition
 Rotate objects to show changes in condition
 Change object colors based on address values
 What are the base layer and the front layer?
 What is the Expert Mode?
 Restrictions on Animation
Pro-face Converter
 I want to use drawing data of Microsoft Visio with GP-Pro EX.
 Pro-face Converter Operating Environment
 How to install Pro-face Converter
 How to use Pro-face Converter
Selector List
 I want to create a switch to select features from a list.
 Restrictions on Selector List Part
Movie Settings
 How do I set the FTP site?
 Which models of GP can display images from a video camera and how do I set up?
 What is the frame rate when using the internal video input interface on the GP?
 Is it possible to display both the image of the internal Movie Player and the image of the Video Module Display at the same time?
 Is it possible to save images from a video camera?
 I want to record images of a video camera automatically when an alarm occurs.
 How good are the qualities of the image and the sound ?
 Attensions when connecting with FTP Server.
 Is it possible to convert the saved image (*.SDX) from a video camera to the format which can be played with PC?
 Can I play the movies which I have prepared?
 What is the operating environment of the Movie Converter?
 I can not save the image from a video camera which I have captured into Display.
 How long can I record continuously?
 What kind of data format of the movie file can be converted by Movie Converter?
Pass Through
 What is the Pass-Through function?
 Which PLCs support the Pass-Through function?
 I would like to use the pass through function. How do I set up?
 Installation of the Pass-Through function
 Operating Environment of Pass Through Configuration Tool
 Uninstallation of the Pass Through function
 What Languages are supported?
 What is Stroke Font?
 Parts and features that support Image Font
 What is "Character Registration" of the Image Font?
 Characters on the [Text Display] are not displayed at all.
 Some characters in the Image Font are not displayed correctly on [Input Display] of Data Display.
Text Table
 I want to switch multiple languages on a Data Display in a project file.
 When using Text Table for alarm messages, is it possible to edit messages in spread sheet software such as Microsoft Excel?
Operation Log
 I want to add the division name and operator name in the operation log.
 Precautions for using the Append Value to Log feature
RPA feature
 What is the RPA feature?
 License of the RPA feature
 About VNC Server
 What do I need to use the RPA feature?
 Which GP models support the RPA feature?
 I want to display/operate the computer screen on the GP.
 An error message appears when using the RPA feature.
 I want to use the USB mouse/ USB keypad.
 How many server computers can I connect?
 A point, which is not the point that I touch, reacts.
 Restrictions for RPA feature
WinGP (For New WinGP Users)
 I want to use WinGP trial version.
 What is WinGP? What can I do with it?
 Which models and operating systems support WinGP?
 Which device/PLC drivers are not supported in WinGP?
 Operating systems that support WinGP
 I want to monitor a PLC on a PC running WinGP.
 What are the different features between IPC and GP3000 Series?
 What are the differences of memories between GP3000 Seies and WinGP?
 What kinds of data can be saved in the backup memory?
 Purchasing Licenses
 WinGP Restrictions
 Notes for using Windows XP Embedded with IPC Series
 How can I transfer the created project files?
 Can I transfer the data by using CF card or USB storage?
 When Using PE4000B Series
WinGP (WinGP does not perform properly.)
 Error Messages displayed with WinGP
WinGP (Operation)
 I want to exit WinGP.
 I want to start the application from WinGP.
WinGP (Create application)
 I want to retrieve WinGP information or operate WinGP from user application.
GP-Viewer EX (Ver. 2.1 or later)
 What is GP-Viewer EX?
 GP-Viewer EX License
 Which GP models support GP-Viewer EX?
 What environment is required to use GP-Viewer EX?
 What are differences from display units?
 I want to display and operate data on the display unit using GP-Viewer EX.
 I want to restrict access to GP-Viewer EX.
 Screen Mode of GP-Viewer EX (Synchronous Mode / Asynchronous Mode)
 Relevances between Screen Mode and Security Settings
 A screen on GP-Viewer EX does not perform normally. (Asynchronous Mode)
 How do I update the block graph of sampling?
 How can I mute the beep sounds when operating GP-Viewer EX?
 How do I synchronize screens on GP-Viewer EX with screens on the GP?
 What is a GP-Viewer EX setup file?
 GP-Viewer EX Restrictions
Camera-Viewer EX (Ver. 2.7 or later)
 Can I check movies of the on-site cameras?
 What is Camera-Viewer EX?
 What camera can be used for Camera-Viewer EX?
 License to use Camera-Viewer EX
 How long can I record video using Camera-Viewer EX?
 Is it possible to save (capture) still images using Camera-Viewer EX?
Web Server (Ver. 2.1 or later)
 What is Web Server?
 Web Server License
 Which GP models support Web Server?
 What environment is required to use Web Server?
 What can I do using Web Server?
 The [Run GP Viewer EX] button on the Viewer screen does not work.
 I cannot log on FTP Server even though I enter a correct password.
 I want to view addresses and change address values on Web Server.
 I want to display alarm information on Web Server.
 How can I enter consecutive device addresses at one time?
 I want to display alarm information as RSS Data on Web Server.
 What is the recommended RSS reader software?
 I want to transfer files to SD card/CF card/USB storage using Web Server.
 I want to restrict access to Web Server.
 Web Server Restrictions
FTP Client
 I want to backup data on an external storage device using the FTP server.
To read or write the ladder program of connection devices (Pass-through function)
 I would like to read and write the ladder of the connection device through display.
 What PLC can be used with Pass-through function?
 Operating Environment of Pass-Through Configuration Tool
 I would like to use the pass through function. How do I set up?
 Installation of the Pass-Through function
 Uninstallation of the Pass-Through function
Changing the Device/PLC at Runtime (Indirect Device)
 When touch-screen operator interface is connected to multiple devices, how can you reduce work of creating a screen?
 How to set indirect devices
 Can I change on PLC the devices that operator interface connects to?
 How to use multiple indirect devices
Back to page top <--Returns to the previous page
FAQ for use | Protection of Personal Information | Trademark Acknowledgments | About Intellectual Property Rights | Terms of Use
Copyright (C) 2005- Schneider Electric Japan Holdings Ltd. All Rights Reserved.