T.6.2 Errors displayed during screen creation

Project Converter

Start

New Project File

Project Properties

Screen Management

Address Block Conversion

Peripheral device settings

Address Block Conversion on Model Change

Model Change of the LT3000 Series

Search Window

D-script

Built-in Function

Alarm Text

Recipe Settings

Security

Sound Settings

Text Table

Multiple Languages Change

Symbol Variable List

Text

Image Management

Images

Mark

Package Window

Template

Duplicate

Part List

Parts Selection Toolband

Data Limitation

Print

WinGP

RPA function

Switch

Using Lamps

Text Table Converter

Password setting export

When [I/O Driver Settings] of CANopen is selected

When the help menu is displayed

Project Converter

Error Message

Cause and Solution

Reference

As a result of conversion, more than 30000 characters exist. Please divide the script into user functions or delete unnecessary comments.

A single script contains too many characters. After dividing the script into functions or deleting comments, retry the conversion.

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Start

Error Message

Cause and Solution

Reference

Two different versions of GP-Pro EX cannot be opened at the same time. This version will not be opened.

Open the same version of an Editor as the running Editor.

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No more instances of the Pro EX Editor can be opened on this computer.

Up to two Editors can be opened at the same time.

Project is configured with a display unit that is not supported by the editor. Unable to load project.

The model specified in the project file is not supported by the GP-Pro EX being used. When using GP-Pro EX Version 2.10 and ST3000 series in the project file, download from the Pro-face support site (Otasuke Pro) the GP-Pro EX Version 2.10 GP3000 Series B Class (ST3000 Series) supported module. Start the program again.

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New Project File

Error Message

Cause and Solution

Reference

The selected file could not be opened because the file format is not a valid project file format.

Confirm that the file extension is ( * .prx) and open the file.

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The project file could not be opened. Please check the file format and file path.

Could not read because the target file is damaged or it has a different format. Check the read-from file extension and read it again.

Failed to startup GP-PRO/PB3.

If the application has already been installed, specify a file and run it.

Verify whether or not GP-Pro/PB III is installed.

To install GP-Pro/PB III, you will need a separate CD.

Project Properties

Error Message

Cause and Solution

Reference

The folder could not be created.

Check the CF card Output Folder and the specified drive and folder.

5.7.2 Procedure - Viewing Project Information / Destination Folder Settings

Screen Management

Error Message

Cause and Solution

Reference

Unable to read project. Select project again.

Confirm that the link to the file storage location is established and read the file again.

5.8 Copying a Screen from Another Project

Unable to copy current project. Select another project.

To specify the current project file, finish the editing and then specify the file.

Address Block Conversion

Error Message

Cause and Solution

Reference

An error occurred during Address Block Conversion. Conversion has been aborted and the original state has been restored.

Redo the [Convert Addresses] utility settings. Follow the procedure and do the settings again.

5.18.4.1 Utility - Address Block Conversion

Peripheral device settings

Error Message

Cause and Solution

Reference

Device/PLCn cannot be deleted because it is used elsewhere in the project. You can check its location by using the cross reference tool.

*n is the device/PLC number

You cannot delete a device whose address is used for parts or features.

Change the address used for parts or features and delete the device.

5.5 Confirming the Address List Used in a Project File

Unable to change display unit. Peripheral device uses a port that is unsupported. Confirm the settings and change the display again.

A port is set that is not supported by a post-change Display. Modify the port configuration used by peripheral settings tailored to the port configuration supported by the post-change Display.

1.3 Supported Features

Address Block Conversion on Model Change

Error Message

Cause and Solution

Reference

Failed to import because the target file has a different format.

Could not import because the file is damaged or the file has a different format. Check the import-from file and import it again.

7.4.2 Procedure - Converting the PLC type and designating an Address Conversion Range

The data could not be imported because the addresses specified in the target file do not exist in the selected devices/PLCs.

Check the file address and import it again.

The data could not be imported because the target file has a different format. Please confirm the individual device name and its address.         

Check the file's individual device name address and import it again.

The target file could not be imported.

Could not import because the file is damaged or in use. Check the import-from file and import it again.

Failed to export to the target file.

Verify that the file is not read-only, and check the specified save-to drive and folder.

Model Change of the LT3000 Series

Error Message

Cause and Solution

Reference

Unable to change display unit as variables are mapped to standard input/output terminals (I12 to I15, or Q6 to Q15) in the STD Driver's I/O Screen.

Please unmap the variables, then change the display unit.

Unable to change display unit as variables are mapped to standard input/output terminals (I12 to I15, or Q6 to Q15) in the STD Driver's I/O Screen.

Please unmap the variables, then change the display unit.

30.1 Controlling External I/O

Unable to change display unit as there are three EX Modules setup in the EXM Driver's IO Driver Settings.

Please reduce the number of EX Modules to two or less, then change the display unit.

Unable to change display unit as there are three EX Modules setup in the EXM Driver's IO Driver Settings.

Please reduce the number of EX Modules to two or less, then change the display unit.

30.6.2 I/O Driver Settings - External Driver Settings Guide

Search Window

Error Message

Cause and Solution

Reference

Replace included deleted part attributes.

Invalid attributes have been removed from the search results.

To avoid this error, be sure to search again before replacement.

5.18.5.7 Search

Replace operation did not run on some attributes, as it would exceed the character limit.

If you exceed the character number limit when you try to replace a character string (for example, when the number of characters to be entered for a nameplate is limited), this error occurs.

(Example) If string "A" is replaced by "BB", the number of characters for "A" is doubled.

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D-script

Error Message

Cause and Solution

Reference

Unable to save because user-defined function has a circular-reference.

Please correct the reference.

Example of a circular reference: UserFunctionA is called by UserFunctionB, UserFunctionB is called by UserFunctionA.

User-defined functions cannot call each other. Check the functions to call.

21.7.3 Setting Up User-Defined Functions

Built-in Function

Error Message

Cause and Solution

Reference

The [Start] address must be the same as the [End] address before conversion.

Set the [Start] address and the [End] address to the same device.

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The [End] address must be greater than the [Start] address before conversion. Please set the range correctly.

Set the [End] address to a greater address than the [Start] address.

Alarm Text

Error Message

Cause and Solution

Reference

The specified address is out of the address range. The address cannot exceed *** .

Verify the address settings range and run the automatic layout.

(*** is the greatest possible address setting)

19.10.1 Common Settings (Alarm) Setting Guide

The permitted range from the current location is 1- *** . Specify a value within the range.

Verify the address settings range and run the automatic layout.

*** is the greatest possible additional number of bits setting)

The upper limit value must be greater than the lower limit value.

Set an upper value limit that is greater than the lower value limit.

19.10.1.3 Alarm Settings (Block 1) - Word Monitoring

The additional alarm row cannot be inserted. Delete the alarm in the last row then insert the alarm row again. Insert row operation canceled.

Cannot insert an additional alarm row. To insert a row, delete the alarm in the last row and insert a row again.

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Invalid file.

The import file format is incorrect. Specify a file created in the correct format.

19.10.1 Common Settings (Alarm) Setting Guide

Import operation failed. Invalid file format.

The import file is not an alarm data file. Specify an alarm data file. Otherwise, the [File Type] setting may have been changed. Confirm that the file type is set to [Alarm Data].

19.13 Alarm History Import/Export

The file has been edited in a newer version of the Editor. Import operation failed.

Specify the data file created with GP-Pro EX of the currently used version, or of an older version.

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Line *** (the Line number on the CSV file): Unable to import.

The import file format is incorrect. Data in the indicated line is missing. Add necessary data in the relevant line.

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Line *** (the Line number on the CSV file): Unable to find [ * (value)].

The import file format is incorrect. Check if the indicated keyword exists or not.

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Unable to open file. File may be open or read-only.

The selected file is currently used by another application. Close the file.

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Error. The alarms could not be imported.

GP-Pro EX could not recognize the file you attempted to import. Check if the file you want to import can be opened in CSV format.

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Line *** (the Line number on the CSV file): * (value)] The valid values are [0, 1]

The specified value is out of the setting range. Specify a correct value and then execute import.

19.10.1.2 Alarm Settings (Block 1) - Bit Monitoring

19.10.1.3 Alarm Settings (Block 1) - Word Monitoring

Line *** (the Line number on the CSV file): * (value)] The valid range is [{2}-{3}]

19.10.1.2 Alarm Settings (Block 1) - Bit Monitoring

19.10.1.3 Alarm Settings (Block 1) - Word Monitoring

Line *** (the Line number on the CSV file): [* (value)] invalid data format. The valid values are [0:DEC, 1:HEX, 2:BCD]

19.10.1.3 Alarm Settings (Block 1) - Word Monitoring

Line *** (the Line number on the CSV file): [* (value)] invalid print setting. The valid values are [0:Real-time printing, 1:Batch printing]

19.10.1 Common Settings (Alarm) Setting Guide

Line *** (the Line number on the CSV file): * (value)] invalid power up sequence. Valid Range: [0:Display as new alarm, 1:Do not display continual alarms]

19.10.1 Common Settings (Alarm) Setting Guide

Line *** (the Line number on the CSV file): [* (value)] invalid font type. The valid values are [0:Standard font, 1:Stroke font]

19.10.1.4 Alarm Settings (Banner)

Line *** (the Line number on the CSV file): [* (value)] invalid color mode. The color settings may have changed.

19.10.1.4 Alarm Settings (Banner)

Line *** (the Line number on the CSV file): * (value)] invalid font size.

19.10.1.4 Alarm Settings (Banner)

Line *** (the Line number on the CSV file): * (value)] invalid value for trigger condition.

19.10.1.3 Alarm Settings (Block 1) - Word Monitoring

Line *** (the Line number on the CSV file): * (value)] Invalid color mode.

Range:

65536 Colors, No Blink

16384 Colors, 3-Speed Blink

4096 Colors, 3-Speed Blink

Monochrome 16 Levels, 3-Speed Blink

256 Colors, No Blink

64 Colors, 3-Speed Blink

16 Colors, Blink

Monochrome 8 Levels, Blink

Monochrome 8 Levels, No Blink

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The specified value is out of the setting range. Range: 1 to 8

Set the number of alarm settings to 8 or less.

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The setting value is incorrect. Please set a correct value.

Check the CSV data format.

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Recipe Settings

Error Message

Cause and Solution

Reference

Conversion failed. Unable to access Recipe data (CF card). Please check the settings.

Verify that the data in the CF card Output Folder has not become read-only.

5.7.2 Procedure - Viewing Project Information / Destination Folder Settings

Failed to paste a part of information.

The paste range and the range of the data to be pasted may be different. Check the content of the data to be pasted.

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Failed to read the target file.

The specified data may be damaged. Check the data in the CF card Output Folder.

5.7.2 Procedure - Viewing Project Information / Destination Folder Settings

No CSV file. Unable to create index file.

Try again after creating the CSV file.

25.10.3.1 What is an Index File?

The target file could not be read because of an error in the file.

The target file has data out of the specification range. Reconfirm the import-from file's data range.

(The file is imported with the data out of range deleted.)

25.4 Creating Recipes Using CSV Data

The target file could not be read. It is a different file format.

Could not read because the target file is damaged or it has a different format. Check the read-from file and read it again.

The target file could not be read.

Could not read because the target file is damaged or in use. Check the file and read it again.

Failed to write to the target file.

The target file could not be exported. Please check that the file is not read-only and the Save To location is correct.

Security

Error Message

Cause and Solution

Reference

The password already exists. Please change the password.

You cannot specify the same password on multiple levels. Please change the password.

22.9.1 Common (Security Settings) Settings Guide

You have selected the Use Level 15 Password to Go Offline option. Please set the level 15 password.

Please set the level 15 password.

22.9.1.1 Password Settings

Sound Settings

Error Message

Cause and Solution

Reference

The item cannot be pasted because the copy range does not match the paste range.

Specify the paste-to range with N times (N is 1 or larger integer) the size of the copied range.

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The specified address is out of the address range. The address cannot exceed *** .

Specify an address supported by the device/PLC.

The selected file could not be read.

Check the target file and output it again.

The specified file could not be saved.

Check the target file and output it again.

The specified file cannot be read because the file format is not supported.

Convert the file into a supported format and read it again.

26.5.1 Common (Sound) Settings

Cannot edit the sound data because it does not exist.

Verify that there exists data inside the CF card Output Folder.

5.7.2 Procedure - Viewing Project Information / Destination Folder Settings

Text Table

Error Message

Cause and Solution

Reference

This part exceeds the maximum number rows and characters.

The paste cannot be completed.

Make sure that the number of characters and the number of rows in the text to be pasted are within the range.

17.12 Common (Text Table) Settings Guide

The cells you are deleting contain text. Please delete the text then delete the cell.

Delete the message and then delete the cell.

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Failed to import because the target file has a different format.

Could not import because the file is damaged or the file has a different format. Check the import-from file and import it again.

17.6 Manage Registered Text Table in a Separate File/Use in Another Project

Text exceeding the defined number of characters will not be imported.

  • Language:Table Name]

  • Language:Table Name]

The specified file has data out of the specification range.

The file is imported with the data out of range deleted.

  • [Language No.] 1 to 16

  • [Language] Export format

  • [Table Name] No. of Characters x L No. of Rows ≦ 1200

The target file could not be imported.

Could not import because the file is damaged or in use. Check the import-from file and import it again.

The data could not be imported because the language for the data has not been set up in this project.

The language specified in the file's Language Settings is not specified for the currently opened project. Check the import-from file or add the font to use in the Font Settings section of System Settings and import the file again.

6.2 Stroke Font and Standard Font

Failed to export to the target file.

The target file could not be exported. Please check that the file is not read-only and the Save To location is correct.

17.6.1 Procedure - Manage Registered Text Table in a Separate File / Use in Another Project / Export

There is at least one line that exceeds the limit for characters in a line. Import operation failed.

Make sure that the no. of characters and the no. of rows in the text to be imported are within the range.

17.6.2 Procedure - Manage Registered Text Table in a Separate File / Use in Another Project / Import

Load Text Table settings are disabled. Please enable to use with the display unit.

From [System Settings] window, select [Display Unit] - [Extended Settings] - [Load Text Table] and check [Enable Load Text Table].

5.19.7 Display Unit (Extended Settings) Settings Guide

Multiple Languages Change

Error Message

Cause and Solution

Reference

Characters may not be displayed normally because the font for the specified language has not been installed in Windows.

The selected table message includes a language font that cannot be displayed on the current OS.

Change the OS or add the font.

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Symbol Variable List

Error Message

Cause and Solution

Reference

Cannot delete the target symbol because it is currently in use. You can check its location by using the cross reference tool.

Change the symbol registered in parts to another symbol (or address) and then delete the target symbol.

5.9 Registering Addresses with Descriptive Names

Text

Error Message

Cause and Solution

Reference

When adding text strings, please select Add Text.

To input a new text string with [Text table] selected, select [Add Text]. When the [Add Text] dialog box appears, input a desired text string.

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Image Management

Error Message

Cause and Solution

Reference

This setting may display the pasted image improperly because the selected color range is different from that of the display unit, or the drawing target.

The image may be displayed improperly on the display unit due to the color range limit of the unit. Check the color range and convert the image again.

8.5 Changing Line/Type/Pattern

The selected image cannot be read. Please select a different image.

Could not import because the file is damaged, in use, or the file has a different format. Check the import-from file and import it again.

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Cannot convert the original file because it doesn?ft exist in [Original File Location].

The convert-from file doesn?ft exist in the specified location. Specify the file location and convert the file again.

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Images

Error Message

Cause and Solution

Reference

The selected image cannot be read. Please select a different image.

The specified image file is damaged, or is not in BMP or JPEG format. Specify the file again.

8.10 Pasting an Image

Failed in Image Conversion.

When drawing an image and the image is selected in the [Open Original File] dialog box, this error appears in the preview area when one of the following occurs.

  • Failed to read the file

  • Failed to convert the image (Quality and Reduce Colors)

  • Screen size exceeds 1280 x 1280

The selected Image may have a problem. Ensure the image file again.

8.10.2 Pasting BMP/JPEG Procedure

Mark

Error Message

Cause and Solution

Reference

The mark library could not be updated.

Failed to delete the mark. Verify that the specified file is not read-only and check the specified file and folder.

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The mark library cannot be created because the mark library name is invalid. Please enter a valid library name and create the library again.

Change the mark library name and rename the mark library again.

The mark library cannot be renamed because the mark library name is invalid. Please enter a valid library name.

Change the mark library name and rename the mark library again.

Package Window

Error Message

Cause and Solution

Reference

An user-created parts cannot be registered in the *** package. It can only be registered in a user-created package.

Create a new package and register the created part in it.

8.8.1 Registering Pictures in the Package

Unable to locate external package reference folder.

Create the folder set in the external package reference folder or modify the settings in the external package reference folder.

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Template

Error Message

Cause and Solution

Reference

The target template could not be read. Please check the template format and location.

Select a different template.

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Duplicate

Error Message

Cause and Solution

Reference

Failed to create the specified number of duplicates because the set address range was exceeded. The limit is up to *** .

Delete unnecessary parts, if any, and duplicate the parts again.

5.20.1 Restrictions for Creating Screens

The specified number of duplicates could not be made because the address range has been exceeded.

For parts that have multiple addresses, this message displays even if only one address exceeds the range.

Specify the address range and duplicate the parts again.

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Part List

Error Message

Cause and Solution

Reference

Failed to export to the target file.

The target file could not be exported. Please check that the file is not read-only and the Save To location is correct.

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The target file could not be imported.

Check the contents of the file to be imported again.

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Unable to open log file for import operation.

Possible causes of this error are that no file is created in \Pro-face\GP-Pro EX *.**\Log\PartList, you do not have permission to access the file, or the created file has been corrupted. Check the import file and folder.

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Parts Selection Tool Bar

Error Message

Cause and Solution

Reference

The target file could not be read.

The specified image file is damaged, or is not in BMP or JPEG format. Check the file to read and the drive.

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Failed to write to the target file.

The file failed to write. Check the file to write and the drive.

Data Limitation

Error Message

Cause and Solution

Reference

Project exceeds data limit. Unable to send the project to the display unit. Save project anyway? Please see the following on locations exceeding data limits.

Save project anyway?

You can save the data with the error, but you cannot transfer it to the display unit. Check the error contents.

Errors displayed during screen creation

Exceeded data history limit. The display can use up to 768 records.

With a display other than the IPC series, the total number of stored alarm history events has exceeded 768 items. (This error results from model changeover from the IPC series.) Reduce the total number of stored history events to 768 items or less.

38.1.4 Differences with Display Unit - WinGP

The maximum number of Word Monitoring messages has been exceeded for this display unit. The maximum number for this display unit is 2048, including the Bit and Word Monitoring.

With a display other than the IPC series, the number of registered bit monitoring/word monitoring messages has exceeded 2048 items. (This error results from model changeover from the IPC series.) Reduce the total number of registered messages to 2048 items or less.

19.10.1.2 Alarm Settings (Block 1) - Bit Monitoring

19.10.1.3 Alarm Settings (Block 1) - Word Monitoring

Print

Error Message

Cause and Solution

Reference

Please select Items to print.

The print option is not selected. Check the selected options and print again.

34.6.1.7 Common

WinGP

Error Message

Cause and Solution

Reference

The maximum number of parts has been exceeded.

The total number of parts located on one screen has exceeded 1,280 items.

Reduce the number of parts located on the screen.

38.1.4 Differences with Display Unit - WinGP

Too many addresses.

The total number of addresses specified on one screen has exceeded 3,000 items.

Reduce the number of addresses specified on the screen.

The transmission data size exceeds the maximum limit. Check your settings.

The total volume of project data has exceeded the limit value.

Delete some drawings, parts and devices from the project so that the total data volume does not exceed the limit value.

GP3000: 8 M

IPC 16 M

Missing license key. Start the trial version?

If WinGP is started under an incompatible installation environment, this popup message appears. Install WinGP onto a compatible model.

If a version for a supported model has been released, start the trial version and transfer, from the transfer tool, the system with the proper version.

38.2.1 Supported Models - WinGP

License key is missing. Application will now end. Please enter license key and restart the application.

This error message is displayed when the missing license key status continues for five minutes. Enter the license key and restart WinGP.

38.1.1 Overview - WinGP

Please enter license key and restart the application.

Missing license key. Start the trial version? This message appears when you select "NO". Enter the license key and restart WinGP.

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RPA function

Error Message

Cause and Solution

Reference

Invalid Remote Access Key Code.

An invalid RPA function key code has been specified.

Enter a correct key code in the relevant field.

36.3.2 Procedure - Log in from Multiple Display Units

Switch

Error Message

Cause and Solution

Reference

Cannot change because the Lamp feature is disabled.

The switch cannot be changed because [Lamp Feature] is set to [Not Used]. Select [Lamp Feature] and then change the switch.

10.15 Switch/Lamp Parts Settings Guide

When adding text strings, please select Add Text.

To input a new text string with [Text table] selected, select [Add Text]. When the [Add Text] dialog box appears, input a desired text string.

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Using Lamps

Error Message

Cause and Solution

Reference

Cannot change because the Switch feature is disabled.

The lamp cannot be changed because [Switch feature] is disabled. Select [Switch feature] and then change the lamp.

10.15 Switch/Lamp Parts Settings Guide

When adding text strings, please select Add Text.

To input a new text string with [Text table] selected, select [Add Text]. When the [Add Text] dialog box appears, input a desired text string.

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Text Table Converter

Error Message

Cause and Solution

Reference

Conversion complete. However, items that required converting were not included.

The object to be converted may not exist.

Select the object to be converted.

5.18.4.5 Utility - Convert Text Table

You have reached the text table registration limit. Conversion process interrupted.

The index number exceeds the maximum value (10001).

Set an index number that is less than the maximum value.

17.12 Common (Text Table) Settings Guide

Password setting export

Error Message

Cause and Solution

Reference

Unable to open file. Exported file may be open or read-only.

The file selected for save-and-overwrite operation may be opened by another process or may be a read-only file. Check that the file is not opened or is not a read-only file.

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Output folder is invalid.

The password output destination is specified with a relative path. Or, the specified drive does not exit. Check the destination folder setting.

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When [I/O Driver Settings] of CANopen is selected

Error Message

Cause and Solution

Reference

EDS is duplicated.

The same EDS file already exists. The same EDS file cannot be added.

30.7.7 I/O Driver Settings Guide - CANopen

It is not possible to delete the device because it is used in the current network configuration. *** (Catalog key)

This EDS file is used in the network. Change the settings not to use this file in the network and delete this file again.

30.7.7 I/O Driver Settings Guide - CANopen

The entered ID is out of range.

Allowed Range: The set node ID is out of range. Set a node ID between 1 and 63.

-

The entered ID is already in use.

This node ID is already set. Set an unused node ID.

-

The Concise DCF data resulting from the configuration exceeds the maximum size limit. Please try to simplify the network configuration and try again.

cDCF data exceeds the maximum size of the concise DCF file. The concise DCF file must not exceed 64 kbytes.

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Format error.

The format of the entered value is incorrect. Correct the format and then reenter the value.

30.7.7 I/O Driver Settings Guide - CANopen

The entered value is invalid. The range of value is between 0 and 1.

The entered value is out of range. Enter a value within the permissible input range.

There was no hit in the list.

The search character string could not be found in the object.

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The SYNC period setting is not allowed. It has to be 0 to turned off, or more than 3.

1 and 2 cannot be set for the SYNC transmission cycle. Set 0 or 3 or above.

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Object to map access type not suitable for PDO type (RPDO, TPDO)

A read-only object was assigned to RPDO. Or, a write-only object was assigned to TPDO.

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PDO mapping entry check for objects [16xx] and [1Axx] - PDO length exceeded

An object that exceeds 8 bytes was assigned to one PDO. Assign an object of up to 8 bytes to one PDO.

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Project resource exhaustion - No more manager PDO.

The number of valid PDOs exceeds 252. Reduce the number of valid PDOs to 252 or less.

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Project resource exhaustion - Process Image completely used.

The size of the object assigned to the PDO exceeds 2016 bytes. The size of the object that can be assigned to the PDO must not exceed 2016 bytes.

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It is not possible to map the same object more than once.

This object is already mapped in this node. You attempted to assign the same object twice. Assign each object only once.

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High limit range check for all objects - value given is above the maximum possible value acc. to EDS.

The number of PDO objects has surpassed the maximum values that have been set by the EDS file. Allocate the objects within the maximum values that have been set by the EDS file.

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When the help menu is displayed

Error Message

Cause and Solution

Reference

Unable to display Help. Problem may exist with the current environment. Please check the configuration. For details, please refer to the Maintenance/Troubleshooting Guide.

Set your browser to default.

T.2.10 Cannot display manuals and sites from the help menu