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Error Message |
Cause and Solution |
Reference |
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Invalid IP Address |
The designated IP address value is invalid. Input a correct IP address. |
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The IP Address already exists. Add/Change is disabled. |
When adding an IP address, the IP address is already set. Designate an unused IP address. |
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Failed to receive the folder list. Moved to the root folder. |
The folder displayed in the CF card tool could not display so the display moved to the root folder. The cause can be that the folder has been deleted or that the CF card has been changed. Confirm whether the folder has been deleted or the CF card has been taken out. |
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The defined file name already exists. Use another name. |
This appears when you are trying to rename a file in the CF card tool and the file name already exists. Define an unused file name. |
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Designate an unused file name. CF card connection terminated. |
The connection has been cut because of a removed cable, etc. Make sure that all cables are correctly connected.
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Invalid password. |
The password that you have entered is incorrect. Enter the correct password. |
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Invalid password. Send operation canceled. |
This appears when you enter the incorrect password 3 times. Enter the correct password. |
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Failed to open the socket. |
The LAN port is not enabled. Check the PC's LAN settings. |
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Failed to read the project. |
Either the file is damaged, or the file you have selected is not a project file. Select the correct project file. |
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Failed to connect to the display unit. |
Either a cable is loose, or you are using an unsupported main unit. Confirm the cable type and connection, and make sure the USB driver is installed. |
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Failed to access the file. |
You may not have permission to access this file. Check the PC's access privileges. |
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An error occurred during communication. |
You cannot communicate either because the cable is disconnected, or because of noise. Check the cable surroundings and make sure that the cable is not severed, and that no noise is occurring. (Do not use a USB extension cable, etc.) |
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Memory error. |
The PC memory is insufficient. Shut down another application or restart the OS and run the transfer tool again. |
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Failed to recognize the display unit. Confirm the model is supported by GP-Pro EX or the transfer tool. |
You are trying to transfer to a device that cannot be recognized by the editor. Confirm whether or not the destination unit is a display unit. |
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Failed to acquire the information. |
Either the system is not downloaded, or the model is not supported. Confirm whether the model is supported, and transfer the main unit's system again. |
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Failed to check the password. Please input the password again. |
The password cannot be checked. The file may be damaged. Confirm that there is not a lot of noise occurring. (Do not use a USB extension cable, etc.) This error may also appear when using Ethernet Multilink and the master node transfers screen data while unable to communicate with PLCs. Implement one of the following and transfer screen data again.
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Failed to connect because the display unit was communicating with the transfer tool. |
It is communicating with another computer. Wait until the communication finishes. |
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Failed to write data. |
The file cannot be accessed and cannot be written to the display unit due to damage. After checking the access privileges for the PC hard drive, force the data to be sent. |
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Failed to receive the project. Run the operation again. |
A data error occurred when receiving data. Confirm that there is not a lot of noise occurring. (Do not use a USB extension cable, etc.) |
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Did not send project. |
The project data does not exist on the GP unit. (The unit is showing the default Initial Start Mode screen, etc.) Or the data is damaged. First, transfer the project. |
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Failed to save CF card data. |
Either the CF card is not correctly inserted, or it is write-protected. Make sure the CF card can be used. (You may not be able to access CF cards that are not manufactured by Pro-face.) |
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The project does not match the defined display unit. |
The transfer source project and the project inside the main unit are different and therefore could not be compared. Only the same project can be compared. |
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Format error. |
The initialization of the main unit device failed. Transfer again in a location where there is not a lot of noise occurring. |
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Unable to locate defined display unit. |
The designated communication device does not exist or cannot be used. Confirm the PC LAN settings and check if the USB driver is installed. |
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Transfer failed. |
An error occurred during communication. Confirm that there is not a lot of noise occurring. (Do not use a USB extension cable, etc.) |
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Write error occurred on the display unit. |
The data write to the main unit failed due to a flash malfunction. When forced transfer does not resolve the problem, please contact your local repair center. |
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Model does not support CF cards or card is missing. |
Confirm whether the CF card is correctly inserted. (You may not be able to access CF cards not made by Pro-face.)) |
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The defined file name already exists. Use another name. |
There is a directory with the same name as the file you are trying to copy. Delete the content of the CF card and retransmit the file. If an error occurs while you are transmitting the project, force the transfer. |
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Failed to write to the CF-card. |
The CF card may not be correctly inserted, or it may be write-protected. Make sure that the files in the CF card are not write-protected. |
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File required for transferring not found. |
A file needed for transfer is damaged or does not exist on the hard drive. Reinstall the transfer tool. |
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Timeout error. |
Confirm that there is not a lot of noise occurring. (Do not use a USB extension cable, etc.) |
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Exception error. |
A module needed for transferring may not be correctly installed. Reinstall the transfer tool. |
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Failed to send the project. Its size exceeds the maximum capacity. |
The data size of the project file you are trying to transfer exceeds the display unit's screen capacity. Decrease the data size by deleting unnecessary screen data, etc. |
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Unable to transfer. Target types are different. |
The project file is not compatible with the model to which it is transferred. Change the type of the project file to a file compatible with the target model, and retry the transfer. |
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A network project (NPX) is set up on the folder. The Transfer Tool cannot retrieve a network project. |
The NPX file is set but not received. Receive NPX via Pro-Server EX. |
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