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-Please check the following; |
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| 1. |
Are Date/Time/File Name printed out? |
→ Countermeasure1 |
| 2. |
Is nothing printed out? (Paper is totally blank) |
→ Countermeasure2 |
| 3. |
Printed paper does not come out from the printer. |
→ Countermeasure3 |
| 4. |
Wish to print hard-copy of the screen from the GP unit. |
→ Countermeasure4 |
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-Countermeasure |
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Countermeasure1
Please check the settings of [Print] dialog box（*1）
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Wish to print a hard-copy of the screen from PC |
→ A |
| Wish to copy the list of each settings or screen from PC |
→ B |
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| A |
1.Click on the [Print] icon of the project Manager. -> In [Screen] tab, select the screen type to be printed.
2.As for the item with [Detail] icon, click on it and put a check mark on the [Screen Hard Copy].
3.At last, click on [OK] in the [Print] dialog box and start printing. |
| B |
1.Click on the [Print] icon of the project Manager. -> In [Project Information] tab, select the screen type to be printed.
2.As for the item with [Detail] icon, click on it and put a check mark on the [Screen Hard Copy].
3.At last, click on [OK] in the [Print] dialog box and start printing. |
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Countermeasure2
The printer's ink might be running out.
Please check if the data such as Excel and word (data which is not from Screen Creation Software) can be printed out. （*1） |
| Can be printed out |
The cause could be the error of the Screen Creation Software. Please contact your local Pro-face Support Branch Office. |
| Cannot be printed out |
The cause is the error of the printer. Please check the printer's settings. |
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Countermeasure3
There is a check mark on [Print to File]. With a check mark on it, you cannot print out from the printer（*2）, so please clear the check mark. |
Countermeasure4
Please refer to Is it possible to print out the Alarm data of Q-tag? |
*1
If nothing is selected, [Nothing to print] error appears when clicking [OK] on the Print dialog box, and you cannot print it out.
*2
When [Print to File] is checked, the data is saved as a RTF text file on your PC. Therefore, the data won't be printed out from the printer.
How to check
Click on [Print] icon on the Project File. → Window appears, then look at the upper-right side of the window. There is a [Print to File] box. |
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