|
Error Message |
Cause and Troubleshooting |
Browse |
|
Invalid IP Address |
The designated IP address value is invalid. Input a correct IP address. |
- |
|
The IP Address already exists. Add/Change is disabled. |
When adding an IP address, the IP address is already set. Designate an unused IP address. |
|
|
Failed to receive the folder list. Moved to the root folder. |
The folder displayed in the CF/SD card tool could not be displayed and was, therefore, moved to the root folder. As causes for not being able to be displayed, the folder being deleted, the CF card/SD card being replaced, etc., can be considered. Verify whether or not the folder has been deleted or the CF card/SD card has been removed. |
|
|
The defined file name already exists. Use another name. |
This is displayed for cases in which when you attempt to rename a file with "CF/SD Card Connection" function, the specified file name already exists. Define an unused file name. |
|
|
Connection is disconnected. CF card connection terminated. Connection is disconnected. SD card connection is terminated. |
The connection has been cut because of a removed cable, etc. Confirm that all cables are correctly connected.
|
- |
|
Invalid password. |
The password that you have entered is incorrect. Enter the correct password. |
|
|
Invalid password. Send operation canceled. |
This appears when you enter the incorrect password 3 times. Enter the correct password. |
|
|
Failed to open the socket. |
The LAN port is not enabled. Check the PC's LAN settings. |
- |
|
Failed to read the project. |
Either the file is damaged, or the file you have selected is not a project file. Select the correct project file. |
|
|
Failed to connect to the display unit. |
The USB transfer cable may be disconnected or a non-compatible cable may be connected. Check the cable type and connection status, and confirm the USB driver is installed. If the display unit is in the same state as after its purchase, touching the [Agree] button enables transferring. |
|
|
Unable to connect to display unit. The port you are trying to connect to may be closed. From the display unit, check [Security] - [Port Control] - [Transfer (LAN)]. |
|
|
|
Failed to access the file. |
You may not have permission to access this file. Check the PC's access privileges. |
- |
|
An error occurred during communication. |
You cannot communicate either because the cable is disconnected, or because of noise. Check the cable surroundings, confirm the cable is not severed, and that no noise is occurring. (Do not use a USB extension cable) |
|
|
Memory error. |
The PC memory is insufficient. Shut down another application or restart the OS and run the transfer tool again. |
|
|
Failed to recognize the display unit. Confirm the model is supported by GP-Pro EX or the transfer tool. |
You are trying to transfer to a device that cannot be recognized by the editor. Confirm whether or not the destination unit is a display unit. |
|
|
Failed to acquire the information. |
Either the system is not downloaded, or the model is not supported. Confirm whether the model is supported, and transfer the main unit's system again. |
|
|
Failed to check the password. Please input the password again. |
The password cannot be checked. The file may be damaged. Confirm that there is not a lot of noise occurring. (Do not use a USB extension cable) This error may also appear when using Ethernet Multilink and the master node transfers screen data while unable to communicate with PLCs. Implement one of the following and transfer screen data again.
There may be a problem with the time set on the display unit. Set the correct time and transfer again. |
|
|
Failed to connect because the display unit was communicating with the transfer tool. |
It is communicating with another computer. Wait until the communication finishes. |
- |
|
Failed to write data. |
The file cannot be accessed and cannot be written to the display unit due to damage. After checking the access privileges for the PC hard drive, force the data to be sent. |
|
|
Failed to receive the project. Run the operation again. |
A data error occurred when receiving data.
|
- |
|
Did not send project. |
The project data does not exist on the GP unit. The display unit was in this state immediately after purchase or the project data is corrupted. First, transfer the project. |
|
|
Failed to save CF card data. Failed to save SD card data. |
The CF Card/SD Card is not inserted properly or it is write protected. Ensure that it can be written. Release the lock of the SD Card. (If using a CF Card, it may not be accessible if the card is not our optional CF Card.) |
- |
|
The project does not match the defined display unit. |
The transfer source project and the project inside the main unit are different and therefore could not be compared. Only the same project can be compared. |
|
|
Format error. |
The initialization of the main unit device failed. Transfer again in a location where there is not a lot of noise occurring. |
- |
|
Unable to locate defined display unit. |
The designated communication device does not exist or cannot be used. Confirm the PC LAN settings and check if the USB driver is installed. |
|
|
Transfer failed. |
|
|
|
Write error occurred on the display unit. |
The data write to the main unit failed due to a flash malfunction. If there is no improvement after a forced transfer, contact customer support. |
|
|
Model does not support CF cards or card is missing. Model does not support SD Cards or a SD Card is not inserted. |
Verify whether or not the CF Card/SD Card is inserted properly. (If using a CF Card, it may not be accessible if the card is not our optional CF Card.) |
- |
|
The defined file name already exists. Use another name. |
There is a directory with the same name as the file you are trying to copy. Change the file name or delete the existing file before transferring again. If an error occurs while you are transmitting the project, force the transfer. |
|
|
Failed to write to the CF-card. Could not write to the SD Card. |
The CF Card/SD Card is not inserted properly or it is write protected. Ensure that it can be written. Release the lock of the SD Card. |
- |
|
File required for transferring not found. |
A file needed for transfer is damaged or does not exist on the hard drive. Reinstall the transfer tool. |
|
|
Timeout error. |
Confirm that there is not a lot of noise occurring. (Do not use a USB extension cable, etc.) |
- |
|
Exception error. |
|
|
|
Failed to send the project. Its size exceeds the maximum capacity. |
The data size of the project file you are trying to transfer exceeds the display unit's screen capacity. Decrease the data size by deleting unnecessary screen data, etc. (If you re-save project files in an older version with the latest GP-Pro EX, regardless of whether or not it is edited, the data size of project files may increase. Therefore, there are cases in which with the older GP-Pro EX, it was possible to transfer files, and with the latest GP-Pro EX, files could not be transferred, and an error may be displayed.) |
|
|
Unable to transfer. Target types are different. |
The project file is not compatible with the model to which it is transferred. Change the type of the project file to a file compatible with the target model, and retry the transfer. |
|
|
A network project (NPX) is set up on the folder. The Transfer Tool cannot retrieve a network project. |
The NPX file is set but not received. Receive NPX via Pro-Server EX. |
- |
|
This project is either being edited or has an error. Please fix the error in the screen editing software. |
Unable to transfer as an error was identified when saving the project or transferring. Use one of the following methods to resolve the error.
|
|
|
Unable to perform transfer operation as the display unit is operating with user rights. Operate the display unit with administrator rights. |
WinGP is operating with user rights. Operate WinGP with administrator rights. |
