News

Information to our valued customers who use Rev. E of CF Card in PL3000 Series and PS3000 Series

Last updated: Mar. 22, 2013
Posted: Apr.27

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in System Monitor.
The symptom and measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom

System Monitor displays the contents [initial value: SMART error] set up by [Popup Message] of [error action] after starting. This is a display defect of a message. CF Card is not out of order.

Subjected Product Combination

Industrial PC:
Product NameProduct Model
PL-3900

APL3900-TA
APL3900-TD
PL-3700

APL3700-KA
APL3700-KD
APL3700-TA
APL3700-TD
PL-3600

APL3600-KA
APL3600-KD
APL3600-TA
APL3600-TD
PL-3000B

APL3000-BA
APL3000-BD
PS-371xA

PS3710A-T42
PS3710A-T42-24V
PS3711A-T42
PS3711A-T42-24V
PS-365xA

PS3650A-T42
PS3650A-T42-24V
PS3651A-T42
PS3651A-T42-24V
PS-345xA

PS3450A-T41
PS3450A-T41-24V
PS3451A-T41-24V
PS-3000B

PS3000-BA
PS3001-BD


CF Card:
Product NameProduct Model
128MB CF Card

CA3-CFCALL/128MB-01 Rev. E
256MB CF Card

CA3-CFCALL/256MB-01 Rev. E
512MB CF Card

CA3-CFCALL/512MB-01 Rev. E
1GB CF Card

CA3-CFCALL/1GB-01 Rev. E
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Measures

Install the repair program corresponding to your hardware.
After installing the latest system monitor file, install the latest system monitor setting file.
If you use Windows XP Embedded, set the write filter to "Protect OFF" by using EWFSettingTool, and install the program after restart.

Product NameOSSystem MonitorSystem Monitor
Setting File
PL 3000 Series
Windows 2000
Windows XP
Windows XP Embedded
PS3710A Series
Windows 2000
Windows XP
Windows XP Embedded
(CF card 2GB version)
Windows XP Embedded
(CF card 1GB version)
PS3711 Series
Windows 2000
Windows XP
Windows XP Embedded
(CF card 2GB version)
Windows XP Embedded
(CF card 1GB version)
PS365XA-T41 Series
Windows 2000
Windows XP
Windows XP Embedded

Ver. 1.0
PS365XA-T42 Series
Windows XP
Windows XP Embedded
PS345XA Series
Windows XP
Windows XP Embedded
(CF card 2GB version)
Windows 2000
Windows XP Embedded
(CF card 1GB version)

 

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Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.

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