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To our customers sending inquiries via e-mail

Please send e-mail to our sales office in your country or region. Click here for the e-mail addresses of our international sales offices.

In order to answer your questions and provide you with any information you may need, please be sure to include the following information. The more detailed information you can provide, the more accurate our answer or solution can be. If you like, please simply copy and paste the following information headings into your e-mail.
(In some cases, e-mails without this information cannot be answered.)
- Your Name
- Country
- Company Name
- Division
- Telephone (including country code)
- Fax (including country code)
- E-mail Address
- Product in question (In the case of drawing software, write down the version)
- Symptoms (Please provide as much information as possible, such as your equipment design, related error codes, etc.)

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