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FAQ

RGE*106_Counter communitation err.

Error Description

The error message [RGE*106_Counter communication err.] appeared on the GP3000 screen.

Cause
A communication error with the high-speed counter unit has occurred;
the communication cable is disconnected, the high-speed counter unit isn't connected, an incorrect unit model is set in the project file.

Solution
1. Check if the communication cable is connected properly.
Click here for information on how to connect communication cables.
2. Check if the transmission speed of the high-speed counter unit or S-No settings are matched to the settings in GP-Pro EX.
Click here for information on how to set the transmission speed and S-No on the high-speed counter unit.
Click here for information on how to set the transmission speed and S-No on GP-Pro EX.
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