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| Clicking [Help] on the GP-Pro EX menu bar enables you to open [Reference Manual], [Device/PLC Manual] and [Hardware Manual].
Selecting the targeted item starts the operation to open the PDF file on Internet Explore, but the manual may not be displayed successfully. |
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| Phenomenon |
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Note: |
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If Phenomenon 1 to 3 or other error phenomenon on manual display occurs, take all the three preventive measures as shown below. |
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Phenomenon 1 |
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When you try to display the linked page of the manual from the Internet Explore window (e.g the GP-Pro EX Reference Manual's Table of Contents site), the specified linked page is not opened but the 1st page of the targeted chapter or the previously-opened page in the same chapter is opened. |
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Phenomenon 2 |
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When you click the 2nd page of the targeted chapter on the Reference Manual's Table of Contents site, the blank page appears. |
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Phenomenon 3 |
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Whenever you click the Reference Manual's Table of Contents site, the dialog box asking if the file is downloaded appears.
The manual cannot be displayed until you click [Open] on the dialog box. |
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| Preventive Measure |
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When the aforementioned display error occurs to the PC, take all the three measures shown below. |
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Note: |
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- Before taking the measures, confirm that GP-Pro Ex has already been installed in the PC.
- The step (3) below (Updating the Windows®) must be taken at the very end of three measures. |
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Preventive Measure 1 <Uninstalling and Re-installing Adobe Reader> |
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When the manual is opened from Internet Explorer and Adobe® Reader® Ver. 7.0.5 or higher internally starts up, the error such as Phenomenon 1 has been found, as of November, 2005.
Replace the Adobe® Reader® with the last version by following steps. Ver. 6.0.2 and higher are recommended.
Note:
The environments where network connection is available are required. |
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(1) Uninstall all Adobe® Reader® (including "Acrobat"). From the [Start] menu, select [Settings] and then [Control Panel]. Use [Add/Remove Programs] to remove all Adobe® Reader® (including "Acrobat"). |
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(2) Open Adobe Systems Incorporated Website. (http://www.adobe.com/products/acrobat/readstep2.html) |
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(3) Click "Choose a different version". |
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(4) Select an operating system, a version, and a language. Then click [Continue]. |
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(5) Select "Adobe Reader 6.0.1", and click [Download Adobe Reader]. |
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(6) Start up the installed Adobe® Reader® and update it to Ver. 6.0.2 from Help Menu. |
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Preventive Measure 2 <Checking Internet Explorer Version> |
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(1) Update the version of Internet Explorer to Ver. 6.0 or later. |
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Preventive Measure 3 <Updating Windows®> |
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Note:
This measure must be taken at the very end of three measures.
The update program is supplied which is suitable for the environments where GP-Pro Ex, Preventive Measure 1 and 2 are executed.
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(1) Update the Windows and Reboot your computer.
From the [Start] menu of your computer, click the [Windows Update] site for update. |
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(2) Click the [Express] button (Express: Get high-priority updates (recommended)) on the "Microsoft Update" screen. Then, click the [Install Updates] button to keep your computer up to date. |
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(3) Clicking the [Restart Now] button reboots your computer and displays the manual successfully. |
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| MEMO |
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When the manual is opened from Internet Explorer and Adobe® Reader® (including "Acrobat") internally starts.
We recommend Ver. 6.0 or later for this time.
When you view the manual from Internet Explorer where Adobe Acrobat 5.0 internally starts, select [Edit] -[Preferences.] - [Options] in this order. Then, uncheck the [Allow Fast Web View] checkbox in the [Web Browser Options] field and click [OK].
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