Important Notice

Important notice to our valued customers who use LABEL in the logic program of GP-Pro EX.

Posted: 2010, Dec. 1
Updated: 2013, Jan. 7

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom has been seen in GP-Pro EX.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

 

Symptom

Even if the logic program is correctly edited in Online Edit, the following error may occur on rare occasions.

[Error description]
The logic program stops, LED of the main unit blinks red, and the buzzer sounds.

Even if the error does not occur, some steps may be skipped, and the operation jumps to the incorrect position which has not been specified with the JMP instruction.

Applicable product combination

The symptom may be observed when the following products (a programmable display unit and Screen Editor Software) are used in combination.

Applicable models of Graphic Operator Interfaces :

SeriesModel
GP3000Series All models
*except for the following models (Logic program unsupported models)
 AGP3200-T1-D24(-M)
 AGP3200-A1-D24
 AGP3301-S1-D24
 AGP3301-L1-D24(-M)
 AGP3310H-T1-D24
 AGP3300H-S1-D24
 AGP3300H-L1-D24
LT3000Series All models

Screen Editor Software "GP-Pro EX" :

Applicable version : GP-Pro EX Ver. 2.00.000 to 2.60.300
Product model : EX-ED-V20 to EX-ED-V26 and upgraded products
How to check the version : [Help (H)] → [About this program (A)]

Measures

The following modules are released.

GP-Pro EX (Ver. 2.60.400 or later) Update Module

To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.