Important Notification for Users of GP3000 Series and IPC Series
Posted: 2008, January 8
Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in GP3000 Series and IPC Series under particular circumstance.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Outline
A problem, though it seems to be very rare, may be found for some models in the GP3000 Series and IPC Series. Please refer to the details of symptoms as follows.
When the surface of the touch panel is pressed hard for a long time in an environment with high temperature and high humidity, the surface sheet may stick to the glass panel even after the finger is removed from the panel, and the touch screen may not function properly for a few seconds due to this problem.
Model
Models in the GP3000 Series and IPC Series covered by this notification can be found in the list below.
| GP3000 Series | PS3000 Series | FP3000 Series |
|---|---|---|
| GP-3750T GP-36**T GP-35**T/S/L GP-33**T/S/L/B |
PS-37**A PS-36**A/G |
FP-37**T |
→ Click here for more information about the models and revisions etc.
How to Handle
It is thought that this condition occurs very rarely in a normal usage environment. If you have any inquiries regarding this problem, please contact the nearest Pro-face Office.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.