T.3.3 Different part of the display responds when touched (switch), or responds by itself - When Using WinGPCause
The problem may be in the switch setting.
Solution
When all switches do not respond
When the same phenomenon occurs with all switches, try the solution for the next section T.3.1.3 Can the Display Unit enter offline mode?
When using the IPC Series, refer to the following.
T.3.3 Different part of the display responds when touched (switch), or responds by itself - When Using WinGP
Refer to the "SP5000 Series Open Box Reference Manual" when using the SP5000 Series Open Box. You can download the manual from our support site (http://www.pro-face.com/trans/en/manual/1001.html).
When only specific switches do not respond
An interlock function may be set for the switches. Please check the settings.
10.7 Using Interlock to Prevent Malfunctions
When the touch is indicated with sound, the switch function is enabled. Find the specified address and check that the address is set to ON or OFF on the connected device side.