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Restrictions

What are restrictions for Client?

Restrictions for Client are as follows;

Client	Restrictions
All	Once an image in the Server Settings is selected, it can be changed, but it cannot be deleted. When you want to return it to the default image, delete the Server Settings and re-register the Server.
	If a first connection fails at the time of 3G/4G/LTE line connection, try to make a connection again.
	When the Display is in Offline mode and the client's [Asynchronous Connection] is [ON], the client cannot establish a connection. Either change the Display to Online mode, or set [Asynchronous Connection] to [OFF].
	Connection password is not output in the export of the server setting.
	Neither pinching nor slide operation can be performed while Operation Lock is unlocked.
	Touch sound and vibration in the client terminal can be operated only in supported models.
	Touch sound and vibration in the client terminal are operated regardless of the existence/non-existence of touchable parts, when the inside of the screen data of the Display is touched.
	As for the parts for which touch operation is available in Asynchronous Mode, see "What is the asynchronous mode?". When setting of Multifunction is made, however, touch operation is disabled.
	Cannot sort server information.
	Flick is unsupported.
	If you edit the exported file, you may not be able to correctly import it.
	Maximum number of servers you can register is 100.
	Among the parts for which touch operation is available in Asynchronous Mode, there's a 'Historical Trend Graph Switch' of [Historical Trend Graph Switch]. If the 'Historical Trend Graph Switch' exists on both Server and Client, that switch function will be disabled. → See details
	The error message, "Application is not running to the server." might appear on the client that is being connected to the Remote HMI Server. Restarting the application that is being distributed to the client might avoid the error.
	When "Allow multiple client connections" is enabled, the screen on the client might switch to "Initial screen number for asynchronous connection" depending on a communication state if the client connects to the server in the asynchronous mode.
	When the Display's [Connection] does not match the [Asynchronous Connection] setting on the client, the client cannot establish a connection. When the Display's [Connection] is [Synchronous], set [Asynchronous Connection] to [OFF]. When the Display's [Connection] is [Asynchronous], set [Asynchronous Connection] to [ON].
	When you enable 'Pinching' while touch operation is on, the 'Bit Momentary' and 'ON Delay' operations are not possible.
	When 'Full Screen' is enabled, the status bar is not displayed on the distribution screen.
iPhone, iPad, iPod touch	When entering comments in Server Settings, you cannot begin a new line.
	All the connectable Displays cannot be registered/ searched when "Find/Add Servers" is used. If all of the applicable ones cannot be searched/registered normally, try to execute "Find/Add Servers" again.
	"Delete All" of the server setting is in the menu.
	When the version is upgraded to iOS7, the already saved password is reset. Enter the correct password again for connection. At the same time, the entered password is saved. If the Remote HMI application is newly installed in your terminal device with iOS7 or later, this symptom will not appear.
	For iOS7, when server information of over 100 units is imported, search of servers may not function on the server add/setting screen. Push the Home button to close the application once and restart it.
	The operation is not guaranteed when you perform force restart the OS while Proface Remote HMI working.
Android Smartphone, Android Tablet	When PC is connected to a client terminal in the MTP mode with a USB cable, the file exported with Pro-face Remote HMI may not be seen. And when you paste a file with the same name as the exported file's name on PC, an error message may appear and you may not be able to paste it. *MTP; Technique that enables data transfer between Windows developed by Microsoft and a portable device.
	Android 5.1 or later memorizes Wi-Fi access point which was unable to connect to internet and exclude from auto-connect destination. In this case you need to do Wi-Fi setting manually.
	Alarms are not notified while Proface Remote HMI is working in the background even if you enable "Allow peeking" setting in Android 6.0.