E-mails cannot be sent if the root certificate has passed the certification period. Obtain a new root certificate, update the setting in [E-mail] - [SSLCertificate] with the new certificate, and then transfer the project file to the display unit.
Even if the root certificate has not passed the certification period, e-mails cannot be sent if the display unit's clock is out of sync (passed the certification period). Please specify proper clock data.
To protect personal information, we recommend using encryption.
If you try to send an e-mail before the previous e-mail transmission is complete, transmission of the new e-mail remains on hold until completion of the previous e-mail. When the number of e-mails on hold reaches the following number, subsequent e-mail transmission requests are dropped. Design your system so e-mail transmissions are spaced.
When using display units other than WinGP: 10
When using WinGP: 5
Do not remove the external storage during the process of sending a file-attached e-mail. E-mail transmission may fail.
The link to launch Pro-face Remote HMI works only with the models with one or two LAN ports.
To use the link to launch Pro-face RemoteHMI, the client requires Pro-face Remote HMI Ver.1.50 or later.
Depending on the operating system version of the tablet or smartphone on which Remote HMI is activated, the link to launch RemoteHMI may not work properly. For more information, refer to the description about Deep Link in the Pro-face Remote HMI Q&A.
https://www.pro-face.com/otasuke/qa/remotehmi/2002.html
The file name attached to e-mail uses the [System Language] as defined in [System Settings] - [Display Unit]. When you are using a language other than the system language, the file may fail to send.