
Notification to customers that are using the PS4000 Series.
Posted: Feb. 13, 2015
Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on PS4000 Series. The symptom and measures for this problem are indicated below.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
We have confirmed the following symptoms on PS4000 Series. The symptom and measures for this problem are indicated below.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Symptom descriptions
When customers use the language of operating system other than English on PS4000 Series, invalid characters sometimes are displayed in installed application.
Applicable combination of products
Product Series | Product Model | Note |
---|---|---|
PS4000 Series |
PS-4800 (PFXPP18xxxxxxxxxxx) PS-4700 (PFXPx17xxxxxxxxxxx) PS-4600 (PFXPx16xxxxxxxxxxx) PS-4000B (PFXPB1Bxxxxxxxxxxx) |
Using OS: Windows 7 Ultimate (32bit, 64bit) |
Measures
This issue is solved by conducting the language setting again.
* Please set the language setting with the following operations. As an example, the operations are described in the case of Japanese.
* Please set the language setting with the following operations. As an example, the operations are described in the case of Japanese.
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Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.