Important notice to our valued customers who use SRAM backup in GP4000 series.
Posted: Aug.9, 2012
Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in GP4000 Series.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Symptom
When one of the following functions is used and the data is saved, a GP4000 unit may hang-up.
- Sampling function
- Alarm History function
- Backup Internal Device function
- Filing Data function
- Operation Log function
- Logic function
Applicable combination of products
Screen Editor Software "GP-Pro EX":
Applicable models of Touch Operator Interfaces:
| Product model: | PFXEXEDV30 |
|---|---|
| Applicable version: | GP-Pro EX Ver. 3.00.000 to Ver. 3.01.201 |
| How to check the version: | [Help(H)] → [About this program(A)] |
Applicable models of Touch Operator Interfaces:
| Series | Applicable models |
|---|---|
| GP4000 Series |
All models |
Measures
The following modules are released.
GP-Pro EX (Ver. 3.01.202 or later) Update Module
* To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.