News

Information to our valued customers who use In-Sight Vision Systems Driver

Posted: 2012, Jan. 10

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in GP-Pro EX.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom

When a color model of the COGNEX In-Sight vision system is connected to the graphic operator interface,
images cannot be displayed or saved.

Applicable product

Applicable when the following products are used in combination.

Screen Editor Software "GP-Pro EX":
Product model PFXEXEDV27, PFXEXEDV30
Applicable version GP-Pro EX Ver. 2.70.000 to Ver. 3.00.000
How to check the version [Help(H)] → [About this program(A)]

PLC Driver:
Cognex Corp. In-Sight Vision Systems Driver V1.10.00

Measures

If you need to display or save images, please use a monochrome model.

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.