
Important notice to our valued customers who use Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver to connect the PLC to multiple GP units with GP-Pro EX.
Posted: 2010, August 5
Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom has been seen in GP-Pro EX.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Symptom descriptions
If multiple GP units connected to the PLC with Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver are turned OFF/ON at once, the message "RHAA033:PLC1:Error has been responded for initial communication command (Error Code: 16390[4006H])" may be displayed.
Applicable combination of products
The followings are applicable products.
Screen Editor Software "GP-Pro EX" :
Applicable Versions: | GP-Pro EX Ver. 1.10.000 to 2.60.300 |
---|---|
Product Model: | EX-ED-V11 EX-ED-V20 EX-ED-V21 EX-ED-V22 EX-ED-V25 EX-ED-V26 and products upgraded to the version listed above. |
How to check the version: | [Help (H)] -> [About this program (A)] |
PLC Driver:
Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver Ver. 1.11.00,1.12.00,1.12.01
Measures
This symptom can be worked around by updating the Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver to the latest version (Ver. 1.12.02) and then transferring to a main unit, executing the following.
Obtain Update module from the download site in our homepage and update GP-Pro EX
* Membership registration (free) of our support site "Otasuke Pro!" is needed.
-> Ver. 1.12.02 Update page
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.