Important Notice

Important notice to our valued customers who use Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver to connect the PLC to multiple GP units with GP-Pro EX.

Posted: 2010, August 5

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom has been seen in GP-Pro EX.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

 

Symptom descriptions

If multiple GP units connected to the PLC with Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver are turned OFF/ON at once, the message "RHAA033:PLC1:Error has been responded for initial communication command (Error Code: 16390[4006H])" may be displayed.

Applicable combination of products

The followings are applicable products.

Screen Editor Software "GP-Pro EX" :

Applicable Versions: GP-Pro EX Ver. 1.10.000 to 2.60.300
Product Model: EX-ED-V11
EX-ED-V20
EX-ED-V21
EX-ED-V22
EX-ED-V25
EX-ED-V26
and products upgraded to the version listed above.
How to check the version: [Help (H)] -> [About this program (A)]

PLC Driver:

Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver Ver. 1.11.00,1.12.00,1.12.01

Measures

This symptom can be worked around by updating the Mitsubishi Electric Corporation Q Series QnU CPU Ethernet Driver to the latest version (Ver. 1.12.02) and then transferring to a main unit, executing the following.

Obtain Update module from the download site in our homepage and update GP-Pro EX
* Membership registration (free) of our support site "Otasuke Pro!" is needed.

-> Ver. 1.12.02 Update page

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.