
Important notice to our valued customers who use the Visibility Animation in GP-Pro EX of which parts are grouped.
Posted: 2010, August 5
Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in the use of the screen editor software GP-Pro EX.
The symptom and measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Symptom descriptions
In the screen editor software GP-Pro EX, if the Visibility Animation is configured with grouped parts, the switches which are set not to be displayed may react as a screen changes to another even when they are not displayed.
Applicable combination of products
The followings are applicable products.
Screen Editor Software "GP-Pro EX"
Applicable Versions: | GP-Pro EX Ver. 2.20.000 to Ver. 2.60.200 |
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Product Model: | EX-ED-V22 EX-ED-V25 EX-ED-V26 and products upgraded to the version listed above. |
How to check the version: | [Help (H)] -> [About this program (A)] |
Measures
Please update your GP-Pro EX to the newest version, Ver. 2.60.300, referring to the either way shown below and transfer screen data to the GP unit.
- For GP-Pro EX Ver. 2.2x or 2.5x Users
Please download the installer from the following link and install the GP-Pro EX Ver. 2.60.300.
->Download GP-Pro EX Ver. 2.60.300 Installer - For GP-Pro EX Ver. 2.6x Users
♦ For update via "Online Update"
Start the GP-Pro EX Ver. 2.60 and select [Help (H)] -> [Confirm Update of GP-Pro EX (U)]
For details, please refer to the manual.
♦ For update by downloading the update module from the website
Download the update module from the following link and update the version to Ver. 2.60.300.
->Download GP-Pro EX Ver.2.60.300 Update Module
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.