Important Notice

Important announcement to our valued customers who are using software with the Online Update Service function

Posted: 2008, October 15

Thank you very much for your continued business with Pro-face products.
This is to announce that the online update server for our software will be changed.
With this alteration of the online update server, the software needs to be upgraded and the method to upgrade the version is introduced as follows.
We apologize for any inconvenience this may cause you.

Overview

The online update server for our software "GP-Pro EX", "Pro-Server EX", and "GP-Viewer EX" will be changed.

The online update service will be no longer available after the server alteration, in case of using the following software.
To activate this service, please update the software to the required version.

The method to upgrade the version of each software is different. For the details of how to upgrade, see "Method to upgrade the version."

Target software

  • GP-Pro EX
  • Pro-Server EX
  • GP-Viewer EX

Method to upgrade the version

GP-Pro EX

Software version currently in use
How to check the software version
Method to upgrade the version Start date of
new version
upgrade
Stop date of
old online
update service
Earlier than Ver.2.00 Upgrade to Ver.2.22 or later
(Paid -for software)

Please contact the nearest Pro-face office.
->Pro-face offices
Now available
Feb. 1, 2009 The online update service is not available with the version earlier than Ver.2.22 from this day.

*For the details,please see Notes.
Ver. 2.00 or later Upgrade to latest version (Free upgrade)

Free upgrade id available from Otasuke Pro!
->Latest version Upgrade page

Pro-Server EX

Software version currently in use
How to check the software version
Method to upgrade the version Start date of
new version
upgrade
Stop date of
old online
update service
Earlier than Ver.1.21 Upgrade to Ver.1.21.000 (Free upgrade) first,then upgrade to Ver.1.23.000 (Free upgrade).

Free upgrade id available from Otasuke Pro!
->Ver. 1.21.000 Upgrade page
->Ver. 1.23.000 Upgrade page
Now available Feb. 1, 2009 The online update service is not available with the version earlier than Ver.1.22.100 from this day.

*For the details,please see Notes.
Ver. 1.21 or later Upgrade to latest version (Free upgrade)

Free upgrade id available from Otasuke Pro!
->Latest version Upgrade page

GP-Viewer EX

Software version currently in use
How to check the software version
Method to upgrade the version Start date of
new version
upgrade
Stop date of
old online
update service
Earlier than Ver.1.51 Upgrade to Ver. 1.51 or later (Free upgrade)

Free upgrade is available from Otasuke Pro!
->Latest version Upgrade page
Now available Feb. 1, 2009 The online update service is not available with the version earlier than Ver.1.51 from this day.

*For the details,please see Notes.

Notes

The old server for the Online Update service will be stopped on February 1, 2009.
The Online Update service with old versions (For the detail, see Method to Upgrade) will not be available after that.
If you execute the Online Update function by selecting [Help (H)] -> [Confirm Upgrade of "name of software" (U)] from the software menu, a server connection error message will appear.

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.