Notes for using GP-PRO/PBIII C-Package03 Service Pack 1
Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom has been seen in GP-PRO/PBIII C-Package03 Service Pack 1.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Outline
The issue is that some GP and GLC units do not work after a backup file (Mem file), created by CF Memory Loader Tool, is downloaded to the units with GP-PRO/PBIII C-Package03 Service Pack1.
Affected Customers
Customers who downloaded GP-PRO/PBIII C-Package03 Service Pack1 from the Pro-face home page during the period from 9/13/2004 (Mon.) to 9/29/2004 (Wed.).
Related Software and Hardware System Program to this Issue
| Software Version | Hardware Model | System | System Program Version |
|---|---|---|---|
| GP-PRO/PBIII C-Package03 Service Pack1 GP-PRO/PBIII for Windows Ver. 7.11 |
All GP2000 series and GLC2000 series with CF slot | - | Ver. 4.10a |
Description
If a backup file (Mem file) created by the CF Memory Loader Tool function is downloaded to GP and GLC units by using a CF card with the CF Memory Loader Tool, these units do not function (nothing is showed on the screen).
The above phenomenon does not affect system download using a transfer cable.
If this phenomenon occurs, forced transfer using a transfer cable is necessary.
Support Procedure
Download the module from the "GP-PRO/PBIII for Windows Members Club" page to update your GP-PRO/PBIII C-Package03, and the above issues will be resolved.
Additional Issues
Other issues are fixed on this update module as well. See the Read Me file for GP-PRO/PBIII C-Package03 Ver. 7.11.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.