T.2.3 Unable to transfer project (USB transfer cable)

T.2.3.1 Did you use the USB transfer cable which is provided by Pro-face as an option (Model: CA3-USBCB-01)?

T.2.3.2 Has the driver for the USB cable been installed?

T.2.3.3 Password entry is required during operation. (Have you set a password?)

T.2.3.4 Can you send a new project file?

T.2.3.5 Can you force a transfer by setting DIP switch 2 of the Display to ON?

T.2.3.6 Can you transfer the file from a different PC?