T.2.3.2 Has the driver for the USB cable been installed?

Cause

Other than the GP-4100 series, the USB cable driver may not be installed on the display unit.

Solution

Follow the procedure below to check if the driver has been installed.

Procedure for checking driver installation condition

Click [Control Panel] from the Start button.
After the [Control Panel] window opens, double-click [System].
After the [System Properties] window opens, click the [Hardware] tab and select [Device Manager].
After the [Device Manager] window opens, click the [+] mark to the left of [USB (Universal Serial Bus) Controller]. If you find [USB Link Cable (CA3-USBCB-01)] in the displayed list, the driver has been installed successfully.
- If the mark is displayed to the left of [USB Link Cable (CA3-USBCB-01)], disconnect the USB cable from the PC and then re-connect it. After that, perform the installation procedure. For the installation procedure, see the following.

Driver installation procedure

If the driver has not been installed, re-install it according to the procedure below.

Connect the PC and the Display through the USB transfer cable optionally available from Pro-face.
If the USB cable driver has not been installed, the following dialog box appears. Install the driver according to the instructions.

Depending on Windows XP security level, the following [Hardware Installation] dialog box will be displayed while installing the USB drivers.
Click [Continue Anyway] and the driver installation for CA3-USBCB-01 will begin. After installation is completed, click [Complete].