Do you have any trouble or questions regarding GP-Pro EX?
We will help you find a solution anytime. Please access our Web site whenever you need help finding a solution.
Before sending us your inquiries
Maintenance/Troubleshooting Guide:
Use this guide to find out why an error message may occur during development, or how to troubleshoot a problem in the field. This guide also provides instructions on how to navigate Offline Mode, which is an important tool for maintenance in the field.
Otasuke Pro! is a Web site that offers support for GP-Pro EX products
Otasuke Pro! is loaded with content to support customer questions and requests. Please access our Web site whenever you need help finding a solution.
http://www.pro-face.com/otasuke/
The site contains the following content:
Frequently Asked Questions (FAQ)
Sample screens for downloading
The latest manual for downloading
For repair reservation service of display units available 24 hours day
The site is updated periodically with useful content to save you time and effort.
GP-Pro EX makes updating software easy. Please use the Online Update feature.
Working with Online Update
Contact Information
This site will help you contact the closest Pro-face office. Feel free to contact us by E-mail or by phone.