T.5.5 Communication fails with the GP3000 Series PROFIBUS Slave Unit

Is an error message displayed?

Cause

Communication cannot be established with the GP3000 Series PROFIBUS Slave Unit when an error messages appears on the Display.

Solution

Is the connected device correctly set with GP-Pro EX?

Cause

The connected device may not be correctly set with GP-Pro EX.

Solution

Check if [PROFIBUS DP Slave] is selected from [PROFIBUS International] in the setting of the connected device.

Is the PROFIBUS cable properly connected?

Cause

The PROFIBUS cable may not be properly connected.

Solution

Reconnect the PROFIBUS cable firmly. For details about the cable connection, refer to the following manual.

GP3000 Series PROFIBUS Slave Unit User Manual

Is the PROFIBUS (Slave) Unit properly connected to the display unit?

Cause

The PROFIBUS (Slave) Unit may not be properly connected to the display unit.

Solution

Turn OFF the display unit and then disconnect the power supply cable. Check if any connector pins are bent or broken. Check that the connection between the PROFIBUS (Slave) Unit and the GP unit is correct. Turn ON the GP unit. If PWR and ERR LEDs do not turn ON after turning the power ON, the PROFIBUS (Slave) Unit may be faulty. Please contact customer support.


T.10.2 Telephone Contact

Is the ERR LED flashing?

Cause

If the ERR LED illuminates, the communication may not be established due to any of the following improper network settings. Transmission path is broken. The master cannot be used. Electric power is not supplied. Master and display unit I/O communication settings disagree. Master and display unit slave address setting disagree.

Solution

Check the error message on the GP screen. Perform the solution and then set the network properly. For error details, see the following.

T.8.3 When PROFIBUS is used

For setup process, see the "GP-Pro EX PLC/Device Connection Manual".

Device/PLC Connection Manual

If the ERR LED still illuminates after resetting the network, the PROFIBUS (Slave) Unit may be faulty. Please contact customer support.


T.10.2 Telephone Contact