T.5.8 Communication fails with the EX module

Is an error message displayed?

If any of the following error messages appears on the Display, the EX module may not have been properly recognized.

RGEF52 I/O board init error

Cause

A project file created by GP-Pro EX Version 2.00 or later may not have been transferred to the Display.

Solution

  1. Force the project file to be transferred according to the procedure described in the following section.
    M.12.3 Forcing the transfer of project files

  2. If the communication still fails after forcefully transferring the project file, the GP unit may be faulty. Please contact customer support.
    T.10.2 Telephone Contact

Transfer a project file created by GP-Pro EX Ver.2.00 or later to the Display.

RGEF100 Module init error
RGEF101 Module init resp err
RGEF102 Module init send err
RGEF103 Module init rcv err
RGEF104 Module init end err

Cause

The EX module may not have been connected properly.

Solution

Correct the problem according to the following procedure:

Electric Shock Danger

  • Disconnect the power supply cable of the Display before connecting and removing the EX module. This is to avoid electric shock.

Failure to follow these instructions will result in death or serious injury.

  1. Turn OFF the display unit. Remove the terminal connector or MIL connector. Turn ON the display unit with only the EX module connected. Check if any of the LEDs of the EX module turns ON.

  2. If any of the LEDs of the EX module turn ON, turn OFF the display unit, attach the terminal connector or MIL connector to the display unit and then check the communication. If no LEDs turn ON, the LT may be faulty. Please contact customer support.
    T.10.2 Telephone Contact

  1. Turn OFF the display unit. Reconnect the extension connector with attention to the connection. Check if any connector pins are bent or broken before connecting.

  2. If the communication still fails with the EX module after performing the solution above, in offline mode select [Peripheral Settings], [I/O Driver], [EXM Driver], and then [I/O Monitor]. If the number and type of the connected module is not displayed, the EX module is not recognized. The LT or the EX module may be faulty. Please contact customer support.
    T.10.2 Telephone Contact

Does the communication fail even if no error appears on the Display?

Cause

If [External I/O] is disabled, communication fails. Enable [External I/O] and transfer the logic program (project file) to the display again.

Solution

In GP-Pro EX, select [Display Unit], [Logic Settings], [External I/O] and then [RUN]. Transfer the logic program (project file).