Important Notice

Important notice to our valued customers who use the Visibility Animation in GP-Pro EX of which parts are grouped.

Posted: 2010, August 5

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in the use of the screen editor software GP-Pro EX.
The symptom and measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom descriptions

In the screen editor software GP-Pro EX, if the Visibility Animation is configured with grouped parts, the switches which are set not to be displayed may react as a screen changes to another even when they are not displayed.

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Applicable combination of products

The followings are applicable products.

Screen Editor Software "GP-Pro EX"

Applicable Versions: GP-Pro EX Ver. 2.20.000 to Ver. 2.60.200
Product Model: EX-ED-V22
EX-ED-V25
EX-ED-V26
and products upgraded to the version listed above.
How to check the version: [Help (H)] -> [About this program (A)]
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Measures

Please update your GP-Pro EX to the newest version, Ver. 2.60.300, referring to the either way shown below and transfer screen data to the GP unit.

  • For GP-Pro EX Ver. 2.2x or 2.5x Users
    Please download the installer from the following link and install the GP-Pro EX Ver. 2.60.300.

    ->Download GP-Pro EX Ver. 2.60.300 Installer

  • For GP-Pro EX Ver. 2.6x Users
    ♦ For update via "Online Update"
    Start the GP-Pro EX Ver. 2.60 and select [Help (H)] -> [Confirm Update of GP-Pro EX (U)]
    For details, please refer to the manual.

    ♦ For update by downloading the update module from the website
    Download the update module from the following link and update the version to Ver. 2.60.300.

    ->Download GP-Pro EX Ver.2.60.300 Update Module
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Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.

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