News

About the precaution when updating to Windows 10

Posted: Jul. 28, 2015
Thank you very much for your continuous use of Pro-face products.
We announce about the precaution when updating to Windows 10.
We sincerely apologize for any inconvenience this may cause you.

Symptom descriptions

Our software products are not compatible with Windows 10 made by Microsoft for the time being.

Applicable products

- GP-Pro EX and each feature or application that is installed as an option
- Pro-Server EX and each feature or application that is installed as an option

Support Schedule

We will test operation of each software sequentially and open the results.
We apologize for this inconvenience, but please refrain from using Pro-face products on Windows 10 for the time being.

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.