To the customers who use GP-Pro EX Ver. 3.00 or later and the screen project files changed to earlier versions
Posted: Apr. 18, 2013
Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in some models of GP-Pro EX.
The symptom and measures for this matter are indicated below.
We have confirmed that the following symptom occurs in some models of GP-Pro EX.
The symptom and measures for this matter are indicated below.
Occurrence
When the screen project files changed to earlier versions are opened with GP-Pro EX Ver. 3.00 or later, the following message will be rarely displayed.
Measures
When the message is displayed, please click OK and save the screen project file. Unless the address that the functions, such as device addition, are added is not used, there is no problem in the software operation.
Besides, when newer drivers are found in our website, please download and install them.
Besides, when newer drivers are found in our website, please download and install them.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.