Important Notice

Important notice to our valued customers who use bit addresses in Siemens protocols for sampling, extended recipe (only GP4000 Series) and Web Server in GP-Pro EX.

Last Update: Aug. 2, 2012
Posted: Jul.24, 2012

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in some models of GP-Pro EX.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom

The mistaken device is accessed when continuous bit access, which straddles a word device, is performed.

It occurs, when the following function is used.

When one of the following function of GP-Pro EX is used:

  • Sampling Function
  • Extended Recipe Function
  • Device View is used in the Web Server.

When the following function of Pro-Server EX is used:

  • The function of two or more points of a bit read and written is used (device monitor etc.).

Applicable combination of products

Screen Editor Software "GP-Pro EX":
Product model: EX-ED–V11 to PFXEXEDV30
Applicable version: GP-Pro EX Ver. 1.10.00 to Ver. 3.01.201
How to check the version: [Help(H)][About this program(A)]

Applicable models of Touch Operator Interfaces:
 All the following series except LT3000 series, WinGP
SeriesApplicable models
GP4000 Series

All models

GP3000 Series

All models

ST3000 Series

All models


PLC Driver:

Siemens AG SIMATIC S5 3964R
Siemens AG SIMATIC S5 CPU Direct
Siemens AG SIMATIC S7 3964R/RK512
Siemens AG SIMATIC S7 Direct
Siemens AG SIMATIC S7 Ethernet
PROFIBUS International PROFIBUS DP Slave

Measures

The repair module is GP-Pro EX next upgrade version.

Please carry out not device direct access but access using a tag, or word access.

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.