Hardware
Recommended Substitution
There are some restrictions regarding replacement with recommended substitutes. For further information, please contact our local Pro-face sales office.
Repair Acceptance
- Repair service is available, reparable. Δ - Repair service is available, partly irreparable. - - Repair service is ended.
- Please note that we might not be able to repair our products when replacement parts become unavailable, regardless of the maintenance period.
- Parts needed for repair vary depending on symptoms. Since availability of each part changes time to time, please use the chart below only for your reference of repair status before consulting with the Pro-face repair office.
- For consultations on replacements for models cannot be repaired, etc., please contact our sales office in your region. For contact information, please refer to the Pro-face Global Support page.
- Parts needed for repair vary depending on symptoms. Since availability of each part changes time to time, please use the chart below only for your reference of repair status before consulting with the Pro-face repair office.
- For consultations on replacements for models cannot be repaired, etc., please contact our sales office in your region. For contact information, please refer to the Pro-face Global Support page.
GP Series
| Model No. | Last Order | Last Repair Acceptance | Recommended Substitute | Repair |
|---|---|---|---|---|
| GP230-BG11-24V | 1996/11/29 | 2001/11/29 | PFXGM4301TAD *1 | - |
| GP230-HG11-24V | 2000/7/31 | 2005/12/28 | PFXGM4301TAD *1 | - |
| GP230-LG11-24V | 2000/7/31 | 2005/12/28 | PFXGM4301TAD *1 | - |
| GP230-SC11-24V | 1996/3/29 | 2001/7/30 | PFXGM4301TAD *1 | - |
| GP2300-TC41-24V | 2012/6/29 | 2019/1/31 | PFXGP4301TAD | |
| GP2300-TC41-24V-M | 2012/6/29 | 2019/1/31 | PFXGP4301TADC | |
| GP2301-TC41-24V | 2012/6/29 | 2019/1/31 | PFXGP4301TADW | |
| GP2400-TC41-24V | 2010/10/29 | 2017/10/27 | PFXGP4401TAD | |
| GP2400-TC41-24V-M | 2010/10/29 | 2017/10/27 | PFXGP4501TADC *2 | |
| GP2401-TC41-24V | 2010/10/29 | 2017/10/27 | PFXGP4401TAD | |
| GP250-BG11-24V | 2000/7/31 | 2005/12/28 | PFXGM4301TAD *1 | - |
| GP250-BGM1-24V | 2000/7/31 | 2005/12/28 | PFXGM4301TAD *1 | - |
| GP250-LG11-24V | 2000/7/31 | 2005/12/28 | PFXGM4301TAD *1 | - |
| GP250-SC11-24V | 2000/7/31 | 2005/12/28 | PFXGM4301TAD *1 | - |
| GP250-SCM1-24V | 2000/7/31 | 2005/12/28 | PFXGM4301TAD *1 | - |
| GP2500-SC41-24V | 2010/2/26 | 2016/10/31 | PFXGP4501TADW | |
| GP2500-TC11 | 2012/12/28 | 2019/3/29 | PFXGP4501TADW *5 | |
| GP2500-TC11-M | 2012/12/28 | 2019/3/29 | PFXGP4501TAAC *3 | |
| GP2500-TC41-24V | 2012/12/28 | 2019/3/29 | PFXGP4501TADW | |
| GP2500-TC41-24V-M | 2012/12/28 | 2019/3/29 | PFXGP4501TADC *3 | |
| GP2501-SC11 | 2012/10/31 | 2019/1/31 | PFXGP4501TADW *5 | |
| GP2501-SC11-M | 2012/10/31 | 2019/1/31 | PFXGP4501TAAC *3 | |
| GP2501-SC41-24V | 2010/3/31 | 2016/10/31 | PFXGP4501TADW | |
| GP2501-TC11 | 2012/12/28 | 2019/3/29 | PFXGP4501TADW *5 | |
| GP2501-TC41-24V | 2012/12/28 | 2019/3/29 | PFXGP4501TADW | |
| GP2600-TC11 | 2011/2/28 | 2017/11/30 | PFXGP4601TAA | |
| GP2600-TC11-M | 2011/2/28 | 2017/11/30 | PFXGP4601TAAC | |
| GP2600-TC41-24V | 2011/2/28 | 2017/11/30 | PFXGP4601TAD | |
| GP2600-TC41-24V-M | 2011/2/28 | 2017/11/30 | PFXGP4601TADC | |
| GP2601-TC11 | 2011/2/28 | 2017/11/30 | PFXGP4601TAA | |
| GP270-LG11-24V | 2004/12/24 | 2010/3/25 | PFXGM4301TAD *1 | - |
| GP270-LG21-24VP | 2004/12/24 | 2010/3/25 | PFXGM4301TAD *1 | - |
| GP270-LG31-24V | 2004/12/24 | 2010/3/25 | PFXGM4301TAD *1 | - |
| GP270-SC11-24V | 2004/12/24 | 2010/3/25 | PFXGM4301TAD *1 | - |
| GP270-SC21-24VP | 2004/12/24 | 2010/3/25 | PFXGM4301TAD *1 | - |
| GP270-SC31-24V | 2004/12/24 | 2010/3/25 | PFXGM4301TAD *1 | - |
| GP320-LG11 | 1998/2/27 | 2003/6/26 | PFXGP4501TADW *2,*5 | - |
| AGP3500-S1-AF | 2012/10/31 | 2019/1/31 | PFXGP4501TADW *5 | |
| AGP3500-S1-AF-D81C | 2012/10/31 | 2019/1/31 | AGP3500-T1-AF-D81C | |
| AGP3500-S1-AF-D81K | 2012/10/31 | 2019/1/31 | AGP3500-T1-AF-D81K | |
| AGP3500-S1-D24 | 2012/10/31 | 2019/1/31 | PFXGP4501TADW | |
| AGP3500-S1-D24-M | 2012/10/31 | 2019/1/31 | PFXGP4501TADC *3 | |
| AGP3500-S1-D24-D81C | 2012/10/31 | 2019/1/31 | AGP3500-T1-D24-D81C | |
| AGP3500-S1-D24-D81K | 2012/10/31 | 2019/1/31 | AGP3500-T1-D24-D81K | |
| GP370-LG11-24V | 2002/3/29 | 2007/6/28 | PFXGM4301TAD *1 | - |
| GP370-LG21-24VP | 2000/2/29 | 2005/5/31 | PFXGM4301TAD *1 | - |
| GP370-LG31-24VP | 2000/2/29 | 2005/5/31 | PFXGM4301TAD *1 | - |
| GP370-LG41-24VP | 2002/3/29 | 2007/6/28 | PFXGM4301TAD *1 | - |
| GP370-SC11-24V | 2002/3/29 | 2007/6/28 | PFXGM4301TAD *1 | - |
| GP370-SC21-24VP | 2000/2/29 | 2005/5/31 | PFXGM4301TAD *1 | - |
| GP370-SC31-24VP | 2000/2/29 | 2005/5/31 | PFXGM4301TAD *1 | - |
| GP370-SC41-24VP | 2002/3/29 | 2007/6/28 | PFXGM4301TAD *1 | - |
| GP377-LG11-24V | 2000/8/31 | 2005/8/31 | PFXGM4301TAD *1 | - |
| GP377-LG41-24V | 2008/12/19 | 2015/5/9 | PFXGM4301TAD *1 | |
| GP377R-TC11-24V | 2003/12/25 | 2009/3/30 | PFXGP4301TADW | - |
| GP377R-TC41-24V | 2003/12/25 | 2009/3/30 | PFXGP4301TADW | - |
| GP377-SC11-24V | 2000/8/31 | 2005/8/31 | PFXGM4301TAD *1 | - |
| GP377-SC41-24V | 2008/12/19 | 2015/5/9 | PFXGM4301TAD *1 | |
| GP410-EG11 | 1996/1/31 | 2001/5/30 | PFXGP4501TADW *2,*5 | - |
| GP410-EG11-24V | 1996/1/31 | 2001/5/30 | PFXGP4501TADW *2 | - |
| GP430-EG11 | 2002/6/28 | 2007/9/30 | PFXGP4501TADW *2,*5 | - |
| GP430-EG11-24V | 2002/6/28 | 2007/9/30 | PFXGP4501TADW *2 | - |
| GP43J-EG11 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *2,*5 | - |
| GP43J-EGE1-220 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *2,*5 | - |
| GP450-EG11 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *2,*5 | - |
| GP450-EG12 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *2,*5 | - |
| GP450-EGM2-220 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *2,*5 | - |
| GP470-EG11 | 2002/12/26 | 2008/3/26 | PFXGP4501TADW *2,*5 | - |
| GP470-EG21-24VP | 2002/12/26 | 2008/3/26 | PFXGP4501TADW *2 | - |
| GP470-EG31-24V | 2002/12/26 | 2008/3/26 | PFXGP4501TADW *2 | - |
| GP477R-EG11 | 2009/6/30 | 2015/11/30 | PFXGP4501TADW *2,*5 | |
| GP477R-EG11-M | 2009/6/30 | 2015/11/30 | |
|
| GP477R-EG41-24VP | 2009/6/30 | 2015/11/30 | PFXGP4501TADW *2 | |
| GP477R-EG41-24VP-M | 2009/6/30 | 2015/11/30 | PFXGP4501TADC | |
| GP47J-EG11 | 2002/12/26 | 2008/3/26 | PFXGP4501TADW *2,*5 | - |
| GP509-PG11 | 1994/7/29 | 1999/12/28 | PFXGP4501TADW *5 | - |
| GP510-PG11 | 1995/3/31 | 2000/7/31 | PFXGP4501TADW *5 | - |
| GP510-PG11-24V | 1995/3/31 | 2000/7/31 | PFXGP4501TADW | - |
| GP510-TC11 | 1995/3/31 | 2000/7/31 | PFXGP4501TADW *5 | - |
| GP511-TC11 | 1996/1/31 | 2001/5/30 | PFXGP4501TADW *5 | - |
| GP511-TC21 | 1996/1/31 | 2001/5/30 | PFXGP4501TADW *5 | - |
| GP520-LG11 | 1996/1/31 | 2001/5/30 | PFXGP4501TADW *5 | - |
| GP530-TC11 | 1997/4/28 | 2002/8/28 | PFXGP4501TADW *5 | - |
| GP530-TCV1 | 1997/4/28 | 2002/8/28 | AGP3500-T1-AF *3 + VM Unit (GP3000-VM01) |
- |
| GP53J-SC11 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *5 | - |
| GP53J-SCE1-220 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *5 | - |
| GP53J-TC11 | 1997/4/28 | 2002/8/28 | PFXGP4501TADW *5 | - |
| GP550-SC11 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *5 | - |
| GP550-SC12 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *5 | - |
| GP550-SCM2-220 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *5 | - |
| GP550-TC11 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *5 | - |
| GP550-TC12 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *5 | - |
| GP550-TC12-24V | 2000/7/31 | 2005/12/28 | PFXGP4501TADW | - |
| GP550-TCM2-220 | 2000/7/31 | 2005/12/28 | PFXGP4501TADW *5 | - |
| GP570-SC11 | 2001/4/27 | 2006/9/28 | PFXGP4501TADW *5 | - |
| GP570-SC21-24VP | 2001/4/27 | 2006/9/28 | PFXGP4501TADW | - |
| GP570-SC31-24V | 2001/4/27 | 2006/9/28 | PFXGP4501TADW | - |
| GP570-TC11 | 2002/3/29 | 2007/6/28 | PFXGP4501TADW *5 | - |
| GP570-TC21-24VP | 2002/3/29 | 2007/6/28 | PFXGP4501TADW | - |
| GP570-TC31-24V | 2002/3/29 | 2007/6/28 | PFXGP4501TADW | - |
| GP570-TV11 | 2001/6/29 | 2006/9/28 | AGP3500-T1-AF *3 + VM Unit (GP3000-VM01) |
- |
| GP571-TC11 | 2002/3/29 | 2007/6/28 | PFXGP4501TADW *5 | - |
| GP577R-SC11 | 2003/12/25 | 2009/3/30 | PFXGP4501TADW *5 | - |
| GP577R-SC41-24V | 2003/12/25 | 2009/3/30 | PFXGP4501TADW | - |
| GP577R-TC11 | 2003/12/25 | 2009/3/30 | PFXGP4501TADW *5 | - |
| GP577R-TC41-24V | 2003/12/25 | 2009/3/30 | PFXGP4501TADW | - |
| GP57J-SC11 | 2001/4/27 | 2006/9/28 | PFXGP4501TADW *5 | - |
| GP675-SC11 | 2002/3/29 | 2007/6/28 | PFXGP4601TAA *4 | - |
| GP675-TC11 | 2002/3/29 | 2007/6/28 | PFXGP4601TAA *4 | - |
| GP675-TC41-24VP | 2002/3/29 | 2007/6/28 | PFXGP4601TAD *4 | - |
| GP810-PG11 | 1994/6/30 | 1999/6/30 | Contact our local Pro-face sales office |
- |
| GP870-PV11 | 2000/2/29 | 2005/8/31 | Contact our local Pro-face sales office |
- |
| GPB10-RC11 | 1995/7/31 | 2000/11/28 | None | - |
| GPB50-RC11 | 2000/7/31 | 2005/12/28 | None | - |
| GPH70-LG11-24V | 2002/12/26 | 2008/3/26 | AGP3300H-L1-D24-xxx-xxx | - |
| GPH70-LG41-24V | 2002/12/26 | 2008/3/26 | AGP3300H-L1-D24-xxx-xxx | - |
| GPH70-SC11-24V | 2002/12/26 | 2008/3/26 | AGP3300H-S1-D24-xxx-xxx | - |
| GPH70-SC41-24V | 2002/12/26 | 2008/3/26 | AGP3300H-S1-D24-xxx-xxx | - |
| VP100-PT11 | 1995/3/31 | 2000/7/31 | None | - |
- The panel cutout shape and dimensions are different.
Some models can be replaced with a model whose panel cutout dimensions are the same. For further information, please contact our local Pro-face sales office. - The panel cut dimensions are different.
Some models can be replaced with a model whose panel cutout dimensions are the same. For further information, please contact our local Pro-face sales office. - The panel cut dimensions are different. Please prepare an attachment (model: CA4-ATM10-01) for installation.
Some models can be replaced with a model whose panel cutout dimensions are the same. For further information, please contact our local Pro-face sales office. - The panel cut dimensions are different. Please prepare an attachment (model: GP675-AT21-MS) for installation.
Some models can be replaced with a model whose panel cutout dimensions are the same. For further information, please contact our local Pro-face sales office. - Changing to DC power supply is required.
ST Series
| Model No. | Last Order | Last Repair Acceptance | Recommended Substitute | Repair |
|---|---|---|---|---|
| AST3501-C1-AF | 2012/12/28 | 2019/3/29 | PFXGP4501TADW *6,*8 | |
| AST3501-C1-D24 | 2012/12/28 | 2019/3/29 | PFXGP4501TADW *6 | |
| AST3501-T1-AF | 2012/12/28 | 2019/3/29 | PFXGP4501TADW *6,*8 | |
| AST3501-T1-D24 | 2012/12/28 | 2019/3/29 | PFXGP4501TADW *6 | |
| ST400-AG41-24V | 2012/9/28 | 2019/1/31 | PFXGM4201TAD *7 | |
| ST401-AG41-24V | 2012/9/28 | 2019/1/31 | PFXGM4201TAD *7 | |
| ST402-AG41-24V | 2012/9/28 | 2019/1/31 | PFXGP4203TAD | |
| ST403-AG41-24V | 2012/9/28 | 2019/1/31 | PFXGM4201TAD *7 | |
Last Updated: 2012/4/24
- The panel cut dimensions are different. Please prepare an attachment (model: CA4-ATM10-01) for installation.
Some models can be replaced with a model whose panel cutout dimensions are the same. For further information, please contact our local Pro-face sales office. - The panel cutout shape and dimensions are different.
Some models can be replaced with a model whose panel cutout dimensions are the same. For further information, please contact our local Pro-face sales office. - Changing to DC power supply is required.