Otasuke Pro! Technical Resource > Otasuke FAQ's Book

FAQs

Quick start for new customers

	Quick start for new customers
	Procedure of GP and PLC connection

The Supported Screen Creation Software

	1) *GP10 - GP50 Series*
	2) *GP70 Series**
	3) *GP77R/77 Series**
	4) GP2000/ST/Factory Gateway Series
	5) GLC/LT Series
	Extension

Unable to communicate

	Communicate with PLC
		Error Display No Error Display
	Communicating Devicies except PLC
		Error Display No Error Display
	How to connect a 2-port adapter.

Screen Creation

	Alarm Feature
	[How to create the alarm screen]
		How to create the alarm screen (PDF)
		How many Alarm Message can be registered at GP-PRO/PB3?

	[History/log of alarm message]
		Will the Alarm History be reserved when turning OFF the power?
		How many Alarm History can be stored in GP unit？
		Some alarm messages can 't be saved in GP.

	[Troubleshooting of alarm message]
		Alarm message is not displayed on Q-tag
		I have edited and deleted the Alarm Message, however, it is not reflected on GP unit.
		The items displayed on Q-tag of GP/PR-PB3 C-Package, such as [Month/Day/Year], [Trigger] and [Message], do not appear on Q-tag.
		When Q-tag selection key is touched, nothing happens.

	[Print out the alarm message]
		Is it possible to print out the Alarm data of Q-tag?
		Cannot print out the Q-tag's Alarm data
		Print out the alarm data of right to left scrolling display

	Change a screen
		How can the GP's screens be changed from the PLC?
		Using Screen Change SW and Screen Change from PLC together.
		Can't change the screens

	Keypad Input display/Pop-up keyboard
		[Keypad Input display]
		How to create the data input screen (PDF)
		Can not input numbers with Numeric Keypad.
		Set the input range
		Is it possible to call up a Keypad Input Display by the Window?

		[Pop-up keyboard / Keyboard parts]
		Pop-up Keypad is not displayed
		Which versions of Screen Creation Software support the Pop-up Keypad function?
		How to detect the value is inputted by Keyboard.

		Lamp/Ltag
		[Ltag]
		The Lamps which have been created on L Tag (Direct) do not change
		The Lamps which have been created on L Tag (Indirect) don't change
		The Lamps which have been created on L Tag (State) don't change
		Is it possible to call up the screen that Tags or Parts are placed by L-tag?

		[Lamp(Part)]
		Lamps are not displayed
		Is it possible to display multi status by one Lamp?

		[Troubleshooting of Lamp/Ltag]
		The drawings which have been called on L Tag do not disappear
		When displaying the L-tag or Lamp Parts, they are not displayed in the selected color.
		When switching the display of multiple images by using L-tag, the new image is drawn on top of the previous images, and images are overlapped.

		Character string/message display
		[Message display]
		Windows are not displayed
		The window is displayed, however, K-tag or Keypad Input Display placed on the window is not displayed.
		How many windows can be displayed?
		Display the designated window on the selected place.
		Change the display area size of the Window Screen

		Logging feature
		What's the approximate maximum size for Logging settings of screen-creating software?

The operation of GP-PRO/PB3 C-Package

		Simulation
		[No simulation infomation] displays in Simulation Feature.

		Print out
		Printing a screen from a GP unit
		Print out the data created by GP-PRO/PB3 C-Package such as Screen, D-script and Alarm from the PC.
		Cannot print out the data created by GP-PRO/PB3 C-Package such as Screen, D-script and Alarm from the PC
		Changing a print direction with hardcopy of a screen

		Create documents
		How can I output the informations which I have created with GP-PRO/PB III C-Package to Microsoft(R) Word File?

		Set GP unit
		How can I change the GP type?
		For using the screen data of GP with large display size by small GP.
		Replacing color screen data with monochrome GP.

		LS area/The system data area
		What's System Data Area?
		How to backup the data of LS area even if it turns off the power?

Transfer screens

		The transfer cable
		Can GPW-CB-SET（GP430-CU02-M） be used for current GP units?
		What kind of transferring cables are there?

		Unable to transfer screens
		Solutions for each transfer error message
		When no error is displayed
		When "Windows Security Alert" is displayed.

		Transfer password
		Password at the time of transfer
		If you forget your password

		Check the file size
		To confirm volume of the screen data to be transferred to GP

Troubleshooting

Open/close a base screen

Can't open the project file.

The dialog says [System files is corrupt] or [Unable to read current project information].

The dialog says [Invalid Screen] when save the screen.

Input an address

An address can't be entered.

The message dialog says [Invalid address] when address registration. What does this mean?

Create screens

The dialog box says [Exceeds Part Library limt ].

Troubles on GP

Pictures which are not related are displayed.

When the parts are put upon other parts, the displays show wrong.

Display of Switces and Lamps are not shown after transferring the Screen to GP

The buzzer keeps sounding.

Touch doesn't work.

GP's screen is displayed nothing.

A display of GP becomes dim-lit.

Once the Screen of GP operated on, the Screen is displayed at a moment, but right after that Screen gets black down.

Error messages

Communicate with PLC

Communicating Devicies except PLC

Error starting with [0**:]

When C:**** or D:**** appears

Corrupted Screen Data (nnnn:mmmm)

Clock Set up Error

OBJ.PLC has not been setup(**)

GP unit/Hardware

	Initialze screens/Off-line mode
	How to enter [Offline] mode
	How can I confirm PLC type (Connetion Device type) on GP?
	How to adjust Brightness and Contrast

	Other
	The minimum size of a touch switch.
	If I reset GP, what will happen to data inside of GP?
	Graphic Panel LCD Displays
	Display Panel Protection
	GP Display during start-up
	Barcode
	Can commercial CF card be used?

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