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otasuke FAQ
 
  FAQ
 
GP-Pro EX
 
For New Users
 What do I need to create screen data for the GP4000 series?
 GP-Pro EX License
 Operating enviroment for GP-Pro EX
 How can I create screens and logic programs?
 Are screen creation data and logic program data saved in different files?
 Required operating systems for application installation
 How to upgrade GP-Pro EX Limited Edition to a fully functional version.
 
Dimmer
 Can I dim the screen of the touch operator interface after a certain period of time?
 Can I reduce power consumption of the touch operator interface?
 
Memory Loader
 Screen Data Transfer from a SD Card fails
 I would like to transfer the screen data with a SD Card.
 
Editor
 The fixing pin cannot be canceled.
 The max. number of parts that can be placed on one screen
 Wish to change the Screen Number and the Screen Comment (Title).
 I want to change the screen size when changing the setting of the model type.
 I cannot enlarge/reduce the screen even by using the [Convert Resolution] function.
 I want to serch/replace parts addresses, labels, and comments.
 I want to confirm the states of parts on the base screen at one time.
 I want to show the part IDs and addresses placed on the screen.
 I want to display numbers on a Data Display graphically.
 I want to specify the path of the folder to be displayed when the File Manager starts up.
 I want to change addresses of selected parts at once.
 How can I check the Parts Picture ID (the number for the part shape)?
 I want to place a part quickly by selecting from many of parts in the GP-Pro EX's parts library.
 I want to place switches and lamps at even intervals.
 I want to export/import the Text screen.
 The result is not displayed after error check.
 I want to copy text screens from another project without overwriting data in the copy-to project.
 Can I convert texts registered as direct texts in a project file into the text table?
 A message "In the generation, fonts were substituted for image fonts set up with unavailable fonts" appears after converting with the Text Table Converter.
 At the time of conversion from GP-PRO/PBIII to GP-Pro EX, what do you have to modify?
 How to import GP-PRO/PBIII for Windows library files (*.cpw) to GP-Pro EX
 How can I import the mark library file (*.mrk) created with GP-PRO/PBIII for Windows into GP-Pro EX?
 Can I display an image while the touch operator interface is starting?
 Can I turn off the screen of the touch operator interface after a certain period of time?
 
Project Comparison Tool
 Can I compare two project files?
 
Simulation
 I want to check the display operation on the PC.
 What features are not supported in Simulation?
 
Device Monitor
 I want to monitor the values of device addresses.
 Which models support the device monitor?
 Which device/PLC can I use the device monitor with?
 
Error
 I can not open the screen.
 I can not save the screen on the editor.
 I can not save the project file.
 I can not input the address.
 The error message [Cannot set due to setting range limitation.] is displayed when creating a new screen.
 The error message [The no. of addresses exceeds the limit.] is displayed.
 The error message [ The no. of parts of Base Screen [1:Untitled] exceeds the limit.] is displayed.
 On the Offline screen [The settings of the IP Address and the Subnet Mask are incorrect.] appears.
 
Enhanced Recipe
 What's the Enhanced Recipe function?
 How can I configure the Enhanced Recipe setting?
 Is it possible to handle recipes in various data types mixed?
 Is it possible to create recipes that use random addresses?
 
Alarm
 I want to edit alarm data in Excel file.
 I want to copy alarm setups to another project file.
 I want to store alarm messages in SD card, CF card or USB storage device.
 I want to register more than 2048 alarms messages. (Alarm Expansion).
 Which models support Alarm Expansion?
 I want to monitor one message in more than two devices.
 I want to switch between two or more blocks on one Alarm part.
 I want to set polling cycle times for each block of alarm messages.
 Is it possible to display an alarm message in more than 2 lines?
 How many lines and characters can I enter per an alarm message when I set "Multiple Line Display" on the Alarm part settings?
 How many alarms can I display on one Alarm part when I set "multiple Line Display" on the Alarm part settings?
 Can I specify the number of message lines to each message of an Alarm part?
 Does the number of alarm histories that can be saved vary if I set the Multiple Line Display feature?
 Can I use the multilanguage feature of the Text Table when I specify the Multiple Line Display?
 Alarm messages are not displayed in multiple lines when printing or outputting to the CSV file.
 The CSV Display doesn't properly show the CSV file with the Alarm Message Multiple Line Display feature set.
 Is it possible to display a unit name in multiple lines?
 Restrictions on Alarm Message Multiple Line Display
 When outputting alarm history or sampling data in a CSV format, can a date format I prefer be selected?
 When using Text Table for alarm messages, is it possible to edit messages in spread sheet software such as Microsoft Excel?
 
Alarm Analysis
 What's the Alarm Analysis function?
 How can I configure the Alarm Analysis setting?
 
Data Sampling
 When outputting alarm history or sampling data in a CSV format, can a date format I prefer be selected?
 Can I collect text data?
 Can I collect data in various data types at once?
 
Graphs
 Can I show and hide line charts (channels) that are displayed on the Historical Trend Graph?
 Can I show auxiliary lines on the Historical Trend Graph?
 Can I scale the Historical Trend Graph?
 Can I change the time cycle of the Historical Trend Graph?
 Can I place nomalized data on a graph and compare it with actual data?
 
Compatibility
 The error message [The selected Device/PLC is unavailable for conversion. Change the Device/PLC before conversion.] is displayed.
 The error message [Cannot read the source Device/PLC file.] is displayed.
 The error message [The selected model is unavailble for conversion. Change the model.] is displayed.
 The error message [Cannot read the model information file.] is displayed.
 
System Setting Window
 The connection device driver cannot be deleted.
 
System Data Area
 The screen is displayed darkly.
 
Transfer
 The message [Has not passed Windows Logo testing] is displayed while installing the USB transfer cable driver.
 I can not transfer the screen data by USB transfer cable.
 What's [PASV] at the time of Ethernet Transfer?
 How to check a screen volume for transfer
 I would like to maintain GP from the remote place.
 I cannot transfer the screen data by using Modem.
 No settings (not allowed to receive data) of [GP-PRO/PBIII Settings] is possible?
 I want to transfer project files using a CF card, SD card or an USB storage.
 Can I use the start up data created for a SD card/CF card on an USB storage?
 Error Messages when Creating Memory Loader Start Up Data
 Errors when transferring
 I can't transfer a project file to my new GP with a USB flash drive.
 
Animation
 What is Animation?
 Which models support the Animation feature?
 Supporting objects
 Show/hide objects
 Move objects to show changes in condition
 Rotate objects to show changes in condition
 Change object colors based on address values
 What are the base layer and the front layer?
 What is the Expert Mode?
 Restrictions on Animation
 
Pro-face Converter
 I want to use drawing data of Microsoft Visio with GP-Pro EX.
 Pro-face Converter Operating Environment
 How to install Pro-face Converter
 How to use Pro-face Converter
 
Selector List
 I want to create a switch to select features from a list.
 Restrictions on Selector List Part
 
Pass Through
 What is the Pass-Through function?
 Which PLCs support the Pass-Through function?
 I would like to use the pass through function. How do I set up?
 Installation of the Pass-Through function
 Operating Environment of Pass Through Configuration Tool
 Uninstallation of the Pass Through function
 
Fonts
 What Languages are supported?
 What is Stroke Font?
 Parts and features that support Image Font
 What is "Character Registration" of the Image Font?
 Characters on the [Text Display] are not displayed at all.
 Some characters in the Image Font are not displayed correctly on [Input Display] of Data Display.
 
Text Table
 I want to switch multiple languages on a Data Display in a project file.
 When using Text Table for alarm messages, is it possible to edit messages in spread sheet software such as Microsoft Excel?
 
Operation Log
 I want to add the division name and operator name in the operation log.
 Precautions for using the Append Value to Log feature
 
RPA feature
 What is the RPA feature?
 License of the RPA feature
 About VNC Server
 What do I need to use the RPA feature?
 Which GP models support the RPA feature?
 I want to display/operate the computer screen on the GP.
 An error message appears when using the RPA feature.
 I want to use the USB mouse/ USB keypad.
 How many server computers can I connect?
 A point, which is not the point that I touch, reacts.
 Restrictions for RPA feature
 
GP-Viewer EX (Ver. 2.1 or later)
 What is GP-Viewer EX?
 GP-Viewer EX License
 Which GP models support GP-Viewer EX?
 What environment is required to use GP-Viewer EX?
 What are differences from display units?
 I want to display and operate data on the display unit using GP-Viewer EX.
 I want to restrict access to GP-Viewer EX.
 Screen Mode of GP-Viewer EX (Synchronous Mode / Asynchronous Mode)
 Relevances between Screen Mode and Security Settings
 A screen on GP-Viewer EX does not perform normally. (Asynchronous Mode)
 How do I update the block graph of sampling?
 How can I mute the beep sounds when operating GP-Viewer EX?
 How do I synchronize screens on GP-Viewer EX with screens on the GP?
 What is a GP-Viewer EX setup file?
 GP-Viewer EX Restrictions
 
Web Server (Ver. 2.1 or later)
 What is Web Server?
 Web Server License
 Which GP models support Web Server?
 What environment is required to use Web Server?
 What can I do using Web Server?
 The [Run GP Viewer EX] button on the Viewer screen does not work.
 I cannot log on FTP Server even though I enter a correct password.
 I want to view addresses and change address values on Web Server.
 I want to display alarm information on Web Server.
 How can I enter consecutive device addresses at one time?
 I want to display alarm information as RSS Data on Web Server.
 What is the recommended RSS reader software?
 I want to transfer files to SD card/CF card/USB storage using Web Server.
 I want to restrict access to Web Server.
 Web Server Restrictions
 
FTP Client
 I want to backup data on an external storage device using the FTP server.
 
To read or write the ladder program of connection devices (Pass-through function)
 I would like to read and write the ladder of the connection device through display.
 What PLC can be used with Pass-through function?
 Operating Environment of Pass-Through Configuration Tool
 I would like to use the pass through function. How do I set up?
 Installation of the Pass-Through function
 Uninstallation of the Pass-Through function
 
Changing the Device/PLC at Runtime (Indirect Device)
 When touch-screen operator interface is connected to multiple devices, how can you reduce work of creating a screen?
 How to set indirect devices
 Can I change on PLC the devices that operator interface connects to?
 How to use multiple indirect devices
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