Cause
During transfer of a project file, the USB cable type does not match or the USB cable driver may not have been installed successfully.
Solution
To transfer a project file through a USB cable, use the USB transfer cable (CA3-USBCB-01) optionally available from Pro-face. The USB cable driver may not have been installed successfully. Check if the driver has been installed successfully, according to the procedure below:
Procedure for checking driver installation condition
Click [Control Panel] from the Start button.
After the [Control Panel] window opens, double-click [System].
After the [System Properties] window opens, click the [Hardware] tab and select [Device Manager].
After the [Device Manager] window opens, click the [+] mark to the left of [USB (Universal Serial Bus) Controller]. If you find [USB Link Cable (CA3-USBCB-01)] in the displayed list, the driver has been installed successfully.
If the 
mark is displayed to the left of [USB Link Cable (CA3-USBCB-01)], disconnect the USB cable from the PC and then re-connect it. After that, perform the installation procedure. For the installation procedure, see the following.
Driver installation procedure
If the driver has not been installed, re-install it according to the procedure below.
Connect the PC and the Display through the USB transfer cable optionally available from Pro-face.
If the USB cable driver has not been installed, the following dialog box appears. Install the driver according to the instructions.
Depending on Windows XP security level, the following [Hardware Installation] dialog box will be displayed while installing the USB drivers.
Click [Continue Anyway] and the driver installation for CA3-USBCB-01 will begin. After installation is completed, click [Complete].
