T.2.4.4 Can you receive the IP address of the Display by executing the PING command at the command prompt?

Cause

If you cannot receive the IP address, the GP may not be on the network because the Ethernet cable is not connected or the GP does not recognize the connection at the Ethernet cable connecting port.

Solution

Execute the PING command at the command prompt.

1. Click the Start button, select [Programs], [Accessories], and [Command Prompt].

2. When [Command Prompt] is selected from [Accessories], the following screen is displayed.
   

3. Type ping 192.168.0.1 (IP address of the display unit) after "C:\Documents and Settings\(Your computer name)" is displayed on the screen, and press the Enter key.
    

   

   • For details about the IP address setting, ask your network administrator.

   

4. The result of the command execution is displayed. When a reply from the specified IP address of the GP is received, check if the port number of the GP is set to 8000. If the IP address cannot be received, replace the cable or hub.
   (Screen when replies from the IP address of the display unit are received)
   
   (Screen when a reply from the IP address of the display unit is not received)
   Other than the messages above, the following messages could appear. (The message displayed depends on the connection status. ) Ask your network administrator about settings.