If the GP-Viewer EX installation path is longer than 80 single-byte characters, an error message displays indicating GP-Viewer EX cannot start because its install path is too long. Please reinstall GP-Viewer EX to an installation path less than 80 single-byte characters.
You cannot install different versions of GP-Viewer EX on one computer.
If you input the wrong key code, the key code will not be set. Input the correct key code.
If you do not input key codes, the GP-Viewer EX trial version starts up.
When connecting to the display unit without setting up key codes in GP-Viewer EX, the GP-Viewer EX trial version starts up.
Regardless of the number of connected display units, you can display up to four windows of GP-Viewer EX on one computer. However, up to three units of GP-Viewer EX can access the display unit at the same time.
When starting GP-Viewer EX or clicking the update button, the display unit and GP-Viewer EX display the same alarm information. Subsequent alarm summary displays may differ between the two, because the display unit and GP-Viewer EX monitor the alarm information independently, depending on their communication speeds
Because the display unit's external storage and GP-Viewer EX's virtual external storage are not directly synchronized, GP-Viewer EX cannot save alarm information.
For errors that are automatically restored, such as communication errors with a connected device/PLC, the display unit may erase the error but the error remains in GP-Viewer EX. To remove the error, either change screens or click the Close button [x] in the system menu.
When multiple errors are triggered at the same time, depending on the timing of when errors are received, all the errors may not display.
As the screen does not rotate, the display unit does not support portrait orientation.
When using symbol variables with a bit address type, symbol variables with any element number other than 0 will result in an error on GP-Viewer EX.