Cause
Multilingual Manager is an application program supplied with the translation software "RAKURAKU CHUGOKUGO" and "RAKURAKU KANKOKUGO" provided by OMRON SOFTWARE CO., Ltd. This program is installed during the installation of "RAKURAKU CHUGOKUGO" or "RAKURAKU KANKOKUGO", and registered as a startup program by default. When the icon shown above is displayed in the Task Tray, Multilingual Manager has been activated. When Multilingual Manager has been activated, the GP-Pro EX installer waits for a response, and the installation halts and appears to stop.
Solution
Download the software patch (see cautionary notes for when installing on other manufacturers products) for Multilingual Manager from the Japanese OMRON SOFTWARE website. Execute the patch and then reinstall GP-Pro EX.
If you start installing GP-Pro EX when Multilingual Manager is activated, stop the installation using the following procedure and then download the software patch mentioned above.
When the installer halts while showing the installation in progress dialog box or completion dialog box
Right-click an empty spot in the Taskbar. Click [Task Manager] in the displayed context menu.
When [Windows Task Manager] opens, click the [Processes] tab and select IDriver.exe.
Click the [End Process] button to force termination of IDriver.exe.
When IDriver.exe is terminated, the remaining installation process resumes and finishes.
When the completion dialog appears immediately the installer starts
When the installer is forced to terminate during installation, IDriver.exe or Windows(R) Installer remains running. If an attempt is made to start the installer again, an internal error occurs, leading to abnormal completion with the following dialog.
Exit the installer, restart the PC, and then install the software again.
Before starting install-related operations (installation, repair installation, uninstallation), be sure to exit from all application programs including Multilingual Manager.