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 Frequently Asked Questions (FAQ) about the On-line Presentation
The following are frequently asked questions about WEB-RasCal and RealPlayer. If you have further questions, please contact webmaster@proface.co.jp.
Questions about WEB-RasCal
  1. What is WEB-RasCal?
  2. What PC system configuration is required for WEB-RasCal?(See Environment Required to Run WEB-RasCal)
  3. Can I view the On-line Presentation using Netscape Navigator?
  4. Will WEB-RasCal run on an OS other than Windows?
  5. The WEB-RasCal window doesn't fit in my screen.
  6. Can I stop viewing or pause the video temporarily?
  7. The video sometimes freezes.
  8. The message "An error has occurred." appears and the videoanimations will not play.
  9. The text does not change in sync with the video.
Questions about RealPlayer
  1. Where can I download RealPlayer?
  2. After installing RealPlayer, the computer takes longer to boot-up.
  3. RealPlayer always tries to connect to the Internet.
  4. How can I set RealPlayer not to load when Windows starts up?
  5. How do I stop the StartCenter icon from flashing or to not display the Update dialog box?
  6. Can I reduce the amount of resources RealPlayer requires?
  7. How can I improve video playback picture quality?
  8. What should I do when the audio plays too fast or too slow?

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