>2008 > March 31

Important Notice for Users of GP-2400T, GP-2401T, GLC-2400T, and IT-2400T

We would like to express our sincere appreciation for using Pro-face products.
Recently, we have discovered the following issue with some models in GP-2400T, GP-2401T, GLC-2400T, and IT-2400T under particular circumstance.
Detailed instructions to cope with this problem are below.
We apologize for any inconvenience that may be caused.

Outline

Adhesive is used for the inside of the touch screen mounted on the GP-2400T, the GP-2401T, the GLC-2400T, and the IT-2400T
When the adhesive material comes in contact with the neighbor ITO pattern (a transparent electrode), the ITO pattern may corrode by the condition of high temperature and high humidity.
The symptom at this time is that a switch does not turn ON even if the screen is touched.

Model

GP-2400T, GP-2401T, GLC-2400T, and IT-2400T
→ Click here for more information about the models and DATE Cord etc.

How to Handle

It is thought that this condition occurs very rarely in a normal usage environment. If you have any inquiries regarding this problem, please contact the nearest Pro-face Office.

For any inquiry

If you have any inquiry, please contact our sales office in your country or region.
For contact information, please visit the following site.

URL: http://www.pro-face.com/company_e/proface/worldwide2.htm