HOME
Download Data Inquiry Search Global Sites
Product Line-up | Support | Company Profile News Links | HOME
Important Info. News Top

>2007 > November 5

Important Notification for Users of GP-Pro EX Ver. 2.10 : Alarm Parts

Thank you for using Digital products.
Recently, we have found the following case in GP-Pro EX Ver. 2.10
We would like to inform you of the description and how to handle the case.
Please accept our apologies for any inconvenience this may cause.

Outline

When a PRX File using Alarm Parts, which was created in GP-Pro EX Ver. 1.0x — 2.0x, is opened in GP-Pro EX Ver. 2.10, the following error message may be displayed.


Message in English

NOTE:

In the situation that this error message is displayed, a part of the screen is deleted when you "save" the data. NEVER save, but just close the opened PRX file. Please back up the PRX file just in case.

Model

GP-Pro EX Ver. 2.10

The version can be checked as follows.
[Help (H)] → [Version Info (A)]

How to Handle

If you got the above error message or have already saved the PRX file, please contact our sales office in your country or region, referring to the following site.

URL: http://www.pro-face.com/otasuke/support_info.htm

*
It's not a problem when making the new project data with ver.2.10.

Avoidance Method

By updating to the latest version (Ver. 2.10.100) of GP-Pro EX Ver. 2.10, it is possible to prevent the above issue.

  • * Update from Online

Start up the GP-Pro EX Ver. 2.10, and select [Help (H)] in the menu bar → [Confirm Update of GP-Pro EX (U)].
For more information on this procedure, please refer to the Manual.

  • * Update with Update Module downloaded from our website

Download the update module from the following website and update your GP-Pro EX Ver. 2.10 using the module.→ GP-Pro EX Ver. 2.10.100 Update

* Membership Registration (free) is required for our support site "Otasuke Pro!"

For any inquiry

If you have any inquiry, please contact our sales office in your country or region.
For contact information, please visit the following site.

URL: http://www.pro-face.com/otasuke/support_info.htm

News

 

<-- Back
<-- News Top
<-- Contact Pro-face

Product Line-up
Support

Copyright (C) 1996- Digital Electronics Corporation All rights reserved.