>2007 > July 12

Important Announcement to our Customers using pass-through function to ladder programming by USB communication with GP3300 series

We appreciate your patronage of our products.
We, Digital Electronics Corporation, have recently discovered the following issue with our hardware, GP3300 series.
We would like to report the detailed information and solution below.
We sincerely apologize for any inconvenience this may cause to our customers.

Brief Overview

A communication error may occur, which is very rare, when using pass-through function to ladder programming by USB communication with GP3300 series due to some problem with USB interface.
Reoccurrence of this symptom is extremely rare.

Models Concerned

RoHS compliant models for GP3300 Series except for GP-3302B, and which were shipped before April, 2007.

To identify the products individually, please refer to the month of manufacture shown on the sticker attached on the top face of the products.

Remedy

If you are a user of the products listed above, and have encountered a symptom of having some transfer error when using pass-through function by USB communication, please contact our sales representative or visit the following site.

For any inquiry

If you have any inquiry, please contact our sales office in your country or region.
For contact information, please visit the following site.

URL: http://www.pro-face.com/otasuke/support_info.htm