Notification to customers that are using FP5000 Series
Posted: Mar. 25, 2016
Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on FP5000 Series.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
We have confirmed the following symptoms on FP5000 Series.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Symptom descriptions
When using the calibration function of FP5000 Series in the following environment, a touch operation does not work correctly.
| Environment | FP5000 Series |
|---|---|
| Operating System of Host PC | Windows XP |
| Display Method | Portrait Display (Rotated a screen to 90 or 270 degrees) |
Applicable products
FP5000 Series:
| Product Series | FP5000 Series |
|---|---|
| Product Model | PFXFP5700TPD PFXFP5600TPD |
Measures
Download and install the updated touch panel driver (Ver. 1.0.1.0) for FP5000 Series.
Please refer the following download page about the detailed instructions.
→ FP5000 Touch Panel Driver
To download the module, free member registration for "Otasuke Pro!" is required.
Please refer the following download page about the detailed instructions.
→ FP5000 Touch Panel Driver
To download the module, free member registration for "Otasuke Pro!" is required.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.
For contact information, please refer to the "Inquiry" page.