News

Important Notification to customers that are using Siemens AG SIMATIC S5 CPU Direct

Posted: Jun. 29, 2015
Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on Siemens AG SIMATIC S5 CPU Direct driver.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom descriptions

When using Siemens AG SIMATIC S5 CPU Direct driver (Ver. 1.13.02 or later), the sampling data is rarely acquired due to communication error.

Applicable products

Communication Driver:

Driver Name Siemens AG SIMATIC S5 CPU Direct
Target Version Ver. 1.13.02 or later *1
How to confirm the version Confirmation the offline mode screen in HMI target
*1 This target driver is installed in GP-Pro EX Ver. 3.01.200 or later.

Measures

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.