Important Notification to customers that are using Pro-face Remote HMI with an asynchronous mode
Posted: Jun. 8, 2015
Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on Pro-face Remote HMI.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
We have confirmed the following symptoms on Pro-face Remote HMI.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Symptom descriptions
When Pro-face Remote HMI is used with asynchronous, the screen of GP is changed rarely by the following condition and operation.
Case1: The switching language of text table feature is used. And the screen change operation of client is conducted.
Case2: The touch operation of the screen change switch on client is conducted frequent in a short period.
Applicable combination of products
Screen Editor [GP-Pro EX]:
| Product Model | PFXEXEDV30 to PFXEXEDV40 |
|---|---|
| Target Version | GP-Pro EX Ver. 3.10.000 to Ver. 4.03.200 |
| How to confirm the version | [Help(H)] → [Version Information(A)] |
Measures
Please contact our sales office in your region regarding detail of measure. See "Inquiry" below.
Update module of GP-Pro EX will be released as a next version.
Update module of GP-Pro EX will be released as a next version.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.
For contact information, please refer to the "Inquiry" page.