Important Notification to customers that are using Siemens AG SIMATIC S7 MPI Direct
Posted: Dec. 5, 2014
Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on Siemens AG SIMATIC S7 MPI Direct.
The symptom and corrective measures for this problem are indicated below
We sincerely apologize for any inconvenience this may cause you.
Symptom descriptions
When SP5000 Series Power Box (SP-5B10) connects Siemens AG SIMATIC S7 MPI Direct, HMI sometimes does not start correctly. Finally, HMI is freeze.
Applicable combination of products
Editor [ GP-Pro EX]:
| Product model | PFXEXEDV40 |
|---|---|
| Target Version | GP-Pro EX Ver.4.00.000 to Ver. 4.02.000 |
| How to confirm the version | [Help (H)] → [About this program (A)] |
Programmable HMI:
| Series | SP5000 Series |
|---|---|
| Target | SP-5B10 |
Measures
Download and install the following module.
→ GP-Pro EX Update Module (Ver. 4.03.000 or later)To download the module, free member registration for “Otasuke Pro!” is required.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.