News

Important Notification to customers that are using the Version Reverter

Posted: Sep. 3, 2014

Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on Version Reverter (Ver. 4.00) of GP-Pro EX.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom descriptions

When project data was changed to down version by Version Reverter (Ver. 4.00), screen data and setting data sometime are changed incorrectly.

Applicable combination of products

The following is applicable product.
Product model : PFXEXEDV40
Target Version : GP-Pro EX Ver. 4.00.000, 4.01.000
Version Reverter Ver. 4.00
How to confirm the version : [Help (H)] → [About this program (A)]

Measures

Download and install the following module.
→ GP-Pro EX Update Module (Ver. 4.02.000 or later)
To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.