Important Notification to customers who use PS4600 Series
Posted: Aug. 8, 2014
Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on PS4600 series.
We will report this issue as described below.
We sincerely apologize for any inconvenience this may cause you.
We have confirmed the following symptoms on PS4600 series.
We will report this issue as described below.
We sincerely apologize for any inconvenience this may cause you.
Symptom descriptions
When product state is low power consumption and this condition is kept a couple of months, the power of product does not turn on in due to firmware problem. In the following case, the frequency of occurrence is high.
- The product is kept to work stable a couple of months without HDD and the expansion board.
Applicable Products
| Product Series | Model No. | Product Target |
|---|---|---|
| PS4600 Series | PFXPx16xxxxxxxxxxx | Shipped before June 2014 |
Measures
Improved firmware is provided from this homepage. Then could you update the firmware.
→ Update module for MTCX firmware for PS4600 Series
To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.
Please click here regarding detail instructions.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.