News

Notification of Change of Repair Service Period for PS2000B Series/PS-3700A Pentium4 models

Posted: Mar. 10, 2014

Thank you for your patronage and support for us and our products.

Regarding PS2000B Series/PS-3700A Pentium4 models which was discontinued, some parts of a unit will be irreparable due to the difficulty in the procurement of repair parts from the date indicated below.

Thank you for your understanding, and your announcement to customers and support for migration to replacement models are highly appreciated.

Applicable Models, Repair Service Period

Model No.
Repair Service Period
(Before changed):
Repair Service Period
(After changed):
PS3700A-T41-ASU-P41 September 30, 2015 September 30, 2015

* From June, 2014, some parts of a unit will be unrepairable.
PS2000B-41

PS2000B-41-6S
* For individual support for a customer with special needs
March 31, 2017 March 31, 2017

* From June, 2014, some parts of a unit will be unrepairable.

 

Continuation of Selling Repair Parts

Maintenance options, such as backlights, gaskets, and others, will be continously sold. However, the repair service may be ended earlier than the date shown above when we find it difficult to procure the parts due to discontinuation or by other reasons.

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.