Important notice to our valued customers who use GP4000M Series(Update)
Last Updated: Feb. 7, 2014
Posted: Dec. 17, 2013
Posted: Dec. 17, 2013
Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in some models of GP-Pro EX.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
We have confirmed that the following symptom occurs in some models of GP-Pro EX.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.
Symptom descriptions
The project file received from GP4000M Series may not be opened in GP-Pro EX.
Applicable combination of products
The followings are applicable products
Applicable models of Graphic Operator Interfaces：
| Series | Applicable models |
|---|---|
| GP4000M Series | All models |
Applicable product of Screen Editor Software:
| Applicable version : | GP-Pro EX Ver. 3.10.000 to Ver. 3.50.000 |
|---|---|
| Product model : | PFXEXEDV31 to PFXEXEDV35 |
| How to check the version : | [Help (H)] → [About this program (A)] |
Measures
Download and install the following module.
→GP-Pro EX Update Module (Ver. 3.60.000 or later)
To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.
→GP-Pro EX Update Module (Ver. 3.60.000 or later)
To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.
Inquiry
If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.