Important Notice

Important notice to our valued customers who use GP4000 series and GP4100 series.

Posted: Jul.27, 2012

Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in some models of GP-Pro EX.
The symptom for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom

A background image is not displayed when GP-Pro EX opens a project file after upgrading to Ver. 3.01.200.
A background image is not saved if GP-Pro EX saves as it is.

Applicable combination of products

Screen Editor Software "GP-Pro EX":
Product model: PFXEXEDV30
Applicable version: GP-Pro EX Ver. 3.01.200
How to check the version: [Help(H)][About this program(A)]

Applicable models of Touch Operator Interfaces:
SeriesApplicable models
GP4000M Series

All models

GP4100 Series

All models

Measures

The following modules are released.
 GP-Pro EX (Ver. 3.01.201 or later) Update Module

* To download the module, free member registration for “Otasuke Pro!” is required. Click here to register.

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.